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"Would hirer them again"

"terrible - expensive"

"Quick service and well done at a good price. Thank you"

"no"

"Great job"

"Safe Basements have been a complete joy to work with, the customer service was professonal and friendly. The assesser was honest, no up selling or down selling. They finished the project 2 weeks after booking. The workmen were effiecent, made sure to cover everything so nothing got covered with dust, they even swept! It got done in exactly the time required and the basement has never looked better. If you need basement work, I couldn't recommend anyone higher."

"Carter installed a new toilet. He was friendly and professional. He arrived promptly, completed the install, hauled the old toilet away and left the area clean."

"Completely useless visit. I requested a water softener repair. The technician tested the water and discovered that it was hard (I knew this already because the water softener wasn't working). He pushed buttons on the control valve of the water softener and discovered that it wasn't working (I already knew this). They couldn't repair the water softener because it wasn't "their" equipment (brand and model was noted in the repair request, so they presumably already knew they wouldn't be able to repair, but came anyway). The technician volunteered to send a plumber and a sales consultant. Don't waste your $98 on Aquarius. This company is a complete scam. "

Call me or text me and I will be honest with you on what I can and cant do or how long I have done the type of work that needs done.

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"