Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Bureau-junction, IL

"Jeff Lawson was polite and very thorough when he explained the process he did. He listened to what I said and when I asked him questions he answered them so I could understand the answers without being confused. Would highly recommend him to everyone wanting foundation work."

"Great communication and timely work"

"I cannot say enough good things about this company, about Chris the owner, about the respect for the client that he has, the performance of the job, sincere dedication to every detail including all clean up..we appreciate ALL the HONEST communication AND Transparency during the whole process before, during and after. He the best man for this huge job. $7000 was alot of money- he understood BUT WE COULDN'T HAVE CHOSE ANYONE BETTER! THERE IS NO COMPANY (IN OUR OPINION) THAT WE FOUND FOR SEWER REPAIR TO BE MORE PROFESSIONAL, HIGHLY SKILLED SKILLED, HARD WORKING, VERY HONEST, EXTREMELY DEPENDABLE AND DEFINITELY MORE TRUSTWORTHY THAN HIS COMPETITORS. WE 💯 WOULD RECOMMEND HIM- SPROCKET EXCAVATING TO ANYONE LOOKING FOR THE BEST. HE WAS WORTH EVERY PENNY. 5 STAR ALL THE WAY. BESIDES, HE IS VERY KIND AND CONSIDERATE TO HIS CUSTOMERS - even those who ask a lot of questions about the entire process. Thank YOU CHRIS FOR BEING PATIENT AND FOR EVERYTHING ELSE TOO!"

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."

"The work took two days. The price was almost 1/3 less than a competitor bid. They installed a French drain system and a sump pump. The other bid was for the glue on drain system which is actually not allowed in some areas and is not the better solution. There is a very good warranty on their work. The workers were very professional and skilled. I would highly recommend this company!"

"AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $11,000 in 2020 to have interior drain tile and a landing drain connected to a new sump pump Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022 Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. Update as of 3/3/2023 AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $10,800 in 2020 to have interior drain tile and a landing drain connected to a new sump pump. Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022. Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property. Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work. They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection. There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable. They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else). As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT. Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, I believe they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem, in my opinion. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else) As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY."

Mcdonagh & sons plumbing & sewer takes great pride with 15 years of experience! We are honest, reliable, genuine and trustworthy! We are constantly referred by our customers because of our great service and dedication to meet their needs! We offer free estimates! "anything plumbing, anything sewer, any time". Ertain areas are to subject a service fee *prices may vary. Discounts can not be combined, unless noted. Award winning. Additional dba - mcdonagh & sons plumbing and sewer.

Bix Services is a full service basement, foundation and crawl space repair company with access to more than 28 patented products by Basement Systems, Inc. and Foundation Supportworks, Inc.

Senior discounts, 24 hr emergency services, Customer Satisfaction