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"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"Charlie and his son did an outstanding job installing screening on my covered deck. The result is a high quality, exceptionally strong white aluminum structure, 8 foot high screening without the need for horizontal center bracing; presenting a finished and delightful appearance. In addition to high quality materials, the finished appearance and structural integrity is due to meticulous notching, careful laser measuring, proper tools, experience and craftsmanship. I opted for AllergyGuard screening and will write another review once Iâ ve had enough time and weather changes to determine if it was the right choice."

"An amazing, super nice guy to work with...great communication and design ideas. I've never seen someone (and his crew) work so hard to complete a job! I would hire again in a heartbeat."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"Remodel America completely remodeled our full basement—including a kitchenette and bathroom. They also redid our master bathroom. Great to work with. We are happy with the results. "

"Everyone who had been out has been excellent"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Exceptional company, unbeatable pricing, outstanding customer care, and prompt, efficient service."

"I can’t say enough good things about Mr Rios and his workers. He communicated with detail about the work being done at my house. He went above and beyond to make sure I was happy with my kitchen cabinets, counter tops, tiles etc He always made himself available when I had questions."

"I recently had an outstanding experience with Living Color for some work at my home. Matt is incredibly professional, and immediately made me feel at ease with his knowledge and approachability. What really set him apart is honesty. He explained everything clearly, ensuring I understood what needed to be done without pushing unnecessary services. The work was completed efficiently, with exceptional attention to detail, and at a very fair price. It's refreshing to find someone so reliable and trustworthy in this field. Matt's friendly and professional demeanor, combined with his evident skill and honesty, has made me a loyal customer. I will definitely be calling him again for any future needs. Highly recommend if you're looking for quality service you can trust."