Get matched with top bathroom remodel pros in Burlington, IL

"**This posting is regarding a job that is currently underway. We will follow-up with another post once the job has been completed, but we wanted to make others aware of the struggles we are experiencing before they select this contractor.** We selected G & G from 3 contractors for our kitchen remodel. The scope of work in the kitchen included cabinet refacing, a few cabinet modifications, a new countertop and backsplash tiling. We are also constructing a wine nook where a current built-in desk existed. Our main concern in this review is regarding the estimated timeline for the project. Frank estimated a week and a half, but planned for two weeks to be safe. While this was longer than the one week guaranteed by another contractor, we liked Frank and felt he would deliver a beautiful finished product. We are currently approaching the end of week five, and there are still many components that are unfinished. In fact, no work has been done in the last two and a half weeks. Frank assigned one employee to be the dedicated installer for the project. He worked the first 5 days. On the 6th day, he was reassigned to another ‘emergency’ project. He worked days 7-9. On day 10, he left for a 2-week vacation. Frank told us that he was sorry he misestimated the install timing, but the project would be on hold until the installer returned from vacation. While this was frustrating, it was a moot point since they ran out of materials. Frank said this never happens, yet they ran out of 3 different materials: the refacing panels, trim and quarter round. After discovering they were short on materials, they waited a week to place the order for additional materials. It has been 3 weeks since the new order was placed, and Frank is blaming the lead times of the manufacturer. The materials are estimated to arrive on September 29, and work is currently scheduled to restart on October 3. Our 2-week project has become an 8-week project. The tile order that was placed was also not estimated correctly. A second order was placed for the remaining tile, and the contractor had to come out an additional day for the installation. This will not impact the overall timeline of the project, but it is another example of poor project management. G & G’s standard contract calls for 100% payment before install. We highly recommend that if you select G & G, you modify the contract and reserve a portion of the payment to be paid at completion. The work that has been completed so far looks pretty good. We are disappointed with the quality of some of the work, but Frank has committed to a final walk-through to repair these issues. As stated, we will post an update once the job is complete. In the meantime, we hope that this information is useful if you are considering working with G & G on a remodel."

"We used Above & Beyond Construction to gut and remodel one full and one half bathroom in our 1960-built house. This was our first big home remodeling project and we couldn’t have been happier with the results. Chester and his crew were easy to work and communicate with, kept us updated with timing and progress, and identified additional issues that needed to be addressed (aka some really nasty old corroded cast iron pipes and cracked joists in our basement) to prevent future catastrophes. If we hadn’t fixed them we know we’d have ended up having to rip out the beautiful new bathroom within 6 months due to the failure of the old plumbing! They take pride in their work and take care to protect the rest of the house from dust and dirt, completely clean up the work site at the end of every day, and we had no problem trusting any of them in the house when we couldn’t be home. There were no budget surprises, either; the estimate was right on target. When we get up the nerve to tackle the gut rehab of our old kitchen we will look no further than Above & Beyond Construction!"

"The customer service was outstanding and they have a high-quality product. I would highly recommend Five Star Bath Solutions to anyone looking to redo their bathroom."

"We’re glad we selected Century City for our bathroom remodel, they came recommended by a friend and we can see why. The workers were polite & respectful, always cleaned up before the end of the day and hauled away all the debris. They used top quality materials and have an excellent warranty, we got to pick the styles we like and the work was completed within the promised timeframe. Our salesman Kevin was excellent to deal with, ensuring our satisfaction throughout the process and Jose ran a great team of workers. We will not hesitate to call Century City back for our next bathroom remodel, the prices are very reasonable and the quality of work performed exceeded our expectations."

"The salesperson and installer that put in our shower was very knowledgeable and friendly im very happy with the new larger shower! I would recommend this company any day to anyone looking to improve thier home."

"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."

"Kris and team did a wonderful job with our bathroom remodel. They were efficient, very detailed, and the outcome looks very nice. Very reasonably priced and I will use his team for future projects!"

"Just like they said-One day, installation, one guy, who was extremely courteous & professional-Michael was quick & very efficient with the shower installation-I will be telling anyone who needs bathroom remodeling services to check out BathPlanetâ ¦.."

"We needed a new kitchen faucet installed. The plumbers arrived on time in the expected window. They were very professional and got the job done within an hour. Very satisfied with the work and cost."

"Bathcrest is wonderful, from the initial call they worked well for my project. My bathrooom was completed timely and looks perfect. The installer Ken was awesome, explaining every step and never leaving a mess."