Get matched with top tankless water heater repair pros in Burlington, NC

"These guys were great! Responded to me first thing in the morning and were out same day with a new water heater! Super quick and efficient! Great duo between Robert and Cody Will keep them in my list of great people to get things done! Thanks again guys!"

"The work done to install hot water heater was great. Mike worked hard to ensure we had hot water and I was impressed with that. Also he was was upfront about the cost and work to be done. I would have him do my plumbing work anytime."

"Highly recommended. I had a simple repair of a leaking kitchen sink faucet. I did not have the proper tools or expertise for the job. I was very satisfied with JD Service Now. The dispatcher was prompt and professional. They called me before the plumbing technician arrived with an ETA. The tech arrived on time and was very professional and knowledgeable. He explained everything before doing any work. He not only fixed the leak quickly but also made sure I know where and how to operate the water shut off, Checked the water pressure into the house and the pressure relief valve on the water heater. The rate was relatively reasonable for a 20 minute call; at least compared to estimates for the other 2 companies. I will keep this companies number in my phone contacts for future home repairs."

"The job went great! They were able to remove a very large drainpipe that was 5 feet below the road. Additionally they installed a larger pipe for us, and did an excellent job getting it seated in place and covering it up. The road going into our farm doesn't flood anymore and the water is able to drain nicely on the sides where they helped dig the angle much better than any piece of farm equipment we had on hand. Mr. Lozy was kind enough to help us dig a really small pond for the deer as well. With his excavator it took 3 minutes, what would have taken me 18 hours and a broken back to do with a shovel."

"Gerardo with G & E Plumbing LLC did an excellent job replacing our sewer line from the house all the way to the street clean out. This was a major project, and he handled everything professionally from beginning to end. He was knowledgeable, honest, and explained the entire process clearly so we knew exactly what to expect. The work was completed efficiently, and the quality was top-notch. Gerardo and his crew worked hard, kept the area as clean as possible, and made sure everything was done correctly before finishing the job. It?s clear he takes pride in his work and truly cares about his customers. If you need a trustworthy plumber who does high-quality work at a fair price, I highly recommend Gerardo and G & E Plumbing LLC. We are extremely satisfied and would absolutely hire him again."

"They showed up on time and fixed my drain. They also used a camera to check the line and verify the clog wasn’t caused by an issue with my pipes. They were professional, knowledgeable and fairly priced. I would use them again and strongly recommend!"

"Fast effortless service from initial call to finished project, the lady's in the office were kind, and efficiently gathered all of my info to schedule a visit same day, updated me multiple times throughout the day in regards to a time frame of arrival, the technician they sent was clean, polite and respectful of me and my home, after offering me multiple prices ranging from top of the line solotions/upgrades down to just the bare minimum, they were prepared to complete the work same day for a reasonable price, would highly recommend"

"Charles was friendly, knowledgeable, efficient, and helpful. He clearly explained my problem with my unit and my options. He effectively repaired my unit. I would definitely recommend that company without reservation."

"Mr. Ashby was patient and talked us through every single option that would fit our needs and our budget. We truly felt taken care of and prioritized as a 1st time customer. Our new water heater was installed the same day! THANK YOU!"

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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