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"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Having cooling issue with 2nd floor central air unit on one of the hottest days in recent memory . Called prestige early AM and they responded with service tech within the hour. He quickly diagnosed problem and made recommendations, one of which was to replace current equipment with new equipment. This sounded extreme but after he fully explained the situation we decided to follow thru on his recommendation. A sales rep from Prestige was on site in less than 2 hours and provided a proposal to replace current unit , which was accepted . The following day 5 workers showed up completed the removal of old unit replaced with new unit in less than a day. All 5 workers were polite and did their jobs efficiently. By 1 PM that day, 24 hours after accepting their proposal , the 2nd floor was being cooled by a brand new AC system on another very hot day."

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"Mike Kilpatrick was quickly responsive to my request for a quote and was competitive with other bids. Not only do both Mike and Jon do great work but they work very hard to leave the house as clean, if not cleaner than when they started the job. I could not be happier with the outcome and recommend that anyone looking to have any HVAC work done to give them a call."

"Chill zone came to install 2 mini splits. They did a fantastic job and left the place clean when they installed it. Our place has been running great ever since!"

"Very professional and very good work, super recommended!!"

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted "

"We are customers of Superior Comfort. We are in our 70's, so we have had our share of experiences with customer service and warranty policy for all different types of purchases. Just wanted to tell anyone looking for an HVAC company why we chose Superior Comfort. From the first friendly phone call, and many subsequent related phone calls, to the sales representative meetings, the po lite, neat installation of equipment teams and compliance with the warranty guarantees, Superior Comfort turned out to be indeed Superior! After almost a year, all went well, but when there was problem, we contacted them for assistance. They came as soon as they could schedule an analysis of what was happening and conducted an impressive investigation of the problem. Within a most reasonable amount of time, their technicians worked nonstop in the most inclement weather completing what had to be done to comply with the warranty at no cost to us! I Superior Comfort is a Keeper!!"