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"Raven Pest responded immediately. The technician was extremely personable and described the process that he was going to employ address Yellow Jacket Bees getting into our house. I was completely sold that the Raven tech was competent and was going to go the extra mile. The Raven tech described how he was going to dust the entry point and follow-up 2 weeks later to remove the siding to see where the bees were nesting in the house. However, as it turns out, the tech did follow-up but did not remove the siding as promised. A call to the Raven Office informed me that it is Raven's policy not to remove the siding. After the follow-up visit by Raven, we continued to have bees in the house. I insisted that the procedure of removing the siding to check on the bee nest, as promised, be performed. The tech returned, removed the siding, dusted behind the siding and replaced the siding. We have not have anymore bees in the house since."

"very happy customer."

"Mosquitoes were eradicated for three weeks. Senate will spray one more time this season. Very glad I found them through Angie's list."

"I've been using Green Pest Services for many years now and couldn't be happier. Adam is our guy who is very professional, friendly to our kids and dogs and always makes sure to have a conversation with us so we feel like we have gotten to know him. I use them for a quarterly service, they always come back when I need them between appointments, easy to reach and get ahold of and I will continue using them."

"The work was excellent. Will came for the estimate and was very polite and kind. He explained the process to me and answered my questions. Fortunately, whatever was in my attic vacated before Will arrived so I was able to proceed with repairs without fear of trapping any unfortunate critters inside my attic. All of the work was unobtrusive and remained outside. J.P. and Austin were the ones that did the repairs. I was very happy with the end results! They too were both very kind and polite and addressed all of my questions. For both appointments (estimate and repair), the technicians were on time. They worked very efficiently too. I was very happy that I found a company who could deal with both possible animal removal and the repair of damage caused by animals getting into the attic."

"Working with Senate Termite & Pest Control was a smooth experience from start to finish. Having a wood-siding & wood-framed house, I wanted to be protected against potential termite issues. Reaching out to the company was simple & expedient and I was able to get on the schedule for their inspection within the same week. Once the home & property were inspected and guidance offered on which services would best suite my needs (thanks Rick!), I was able to be quickly scheduled for the treatment the next week. On the service treatment day, the technician, Sam, arrived on time promptly and was very cordial & professional as he answered some of my additional questions. Sam then got right to work doing the necessary process to treat all around the foundation of house. I was impressed by the speed, diligence, and professionalism from beginning to end, and would use their services again."

"I’ve used these guys for a couple of years. They’ve been very effective and understanding of my needs whenever there’s an issue they respond quickly and are quite happy to help. I find them to be knowledgeable and effective."

"Don’t waste your money with this firm. They don’t deliver. About a year ago, I was convinced by a salesman of the company that the scratching noises I was hearing in my house were caused by mice roaming around in the walls of the house. I spent over $12,000 and took on a $150 quarterly maintenance plan to get rid of the mice. The company replaced all insulation in my attic and other areas. Also, the company told me they sealed all holes that the mice might use to enter the house. Over the past year, I have complained repeatedly about the mice still roaming around in my house. Most times, an agent would come to the house, look around the outside and place glue traps in areas inside the house. These are amateurish actions I could undertake myself. Recently, I complained by letter to the owner of Century, Mr. Brett Nunn, about my mice problem. Mr. Nunn did not respond to my letter."

"Sheldon Faison F.A.C.E.S. LLC served as my inspector during the month of August in regards to closing on my property. Since then -- and barely a month later, I experienced issues in regards to the heating system. I paid to update it and was informed I would need to replace the HVAC unit completely before the end of the year (*this is noticeable because the HVAC unit was perhaps the first thing I inquired with you about but I was told not to worry about it and that the system was still "good"*). Note that this will cost approximately $6,000 - $10,000 in addition to the $1,000 I've already paid. Secondly, we are now in the month of March--I haven't been in my home for a full year and already, there are issues with water leaking from the third floor bathroom unto the living room floor. If one actually looks closely, there appears to be a very obvious bulge in the living room ceiling that was there since the day of closing. I reviewed the report and while it does mention issues with ceiling drywall not being sealed properly, this was not mentioned during the walkthrough and no added importance given to this issue versus less serious issues being given high importance during the walk though despite this inspector placing a great importance on explaining things to the minutiae. There were also issues with the toilet running that resulted in a higher than normal water bill for a few months that I also had to account for and again--this was not mentioned in the inspection report. I am sure there are quite more issues that haven't come to light yet but as a first time homeowner-- it is extremely disappointing to me that these items were not factored in the inspection report as this would have made all the difference in my decision to purchase this home."