Get matched with top faucets, fixtures and pipes repair or replacers in Carmel, NY

"Upon receiving my phone call, they called me back immediately, asking questions and then immediately responding to my concerns. I felt heard and not talked down to or “sold” anything. When they arrived to my house, they were super professional, super respectful of the environment they were working in and solved the problem. It wasn’t just fixed for that day or the next, but has been permanently functional to this day. I would absolutely recommend and hire PDC again without hesitation."

"We had our bathroom faucets replaced by their team, and the results are outstanding—like brand new! The workmanship was flawless, and the attention to detail really shows. We’re so impressed that we’ll be reserving them for all the future plumbing work in our house. Highly recommended!"

"⭐⭐⭐⭐⭐ Great experience from start to finish! They replaced my leaking hot water heater, reworked the piping, and made sure everything was properly installed and working as it should. They did a great job addressing the old piping and making the necessary repairs to ensure everything was done right. Professional, reliable, and thorough with their work. I’m very satisfied with the service and would definitely recommend them to anyone needing plumbing repairs or a hot water heater replacement!"

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"I received service in January 2021 for a problem I was having with my hot water heating system. Problems were solved after replacing some components and I was not happy with the overall outcome of the way the repairs went. I paid for the service and everything was working but I felt like I had been given a wrong diagnosis based on details I will not get into. As a result, I gave an unfavorable rating grade. Recently I was contacted by one of the owners to discuss my experience. Ray and I had a long conversation and came to a reconsideration of the bill I paid. Ray has always been extremely pleasant to converse with and at the conclusion offered to refund the complete charges for the services in question. I never felt like I was taken advantage of, but was not comfortable with the process of the diagnosis and the resulting charges. I was left wondering whether other options, or tests should have been considered but I did not want to seem like I was questioning the technician opinions or skills. I new his skills were on an expert level but that does not necessarily mean that an error could not occur. At any rate I am going to try to remove my original rating and wholeheartedly give 5 stars across the board for Polar heating and plumbing. The fact that I was contacted to discuss my concerns and given a refund when I was not even anticipating this is a testament in itself that they are truly concerned with their customers opinions and ultimately the outcome and status of their work. I will continue to consider them with any needs I have in the future and am removing my earlier rating for them. Businesses that go to this level of customer care are, in my opinion, few and far between. Thanks Ray and all your staff for making me feel much better about the experience I had. I look forward to working with you in the future and I will highly recommend your business to anyone I can."

"Thanks for coming so quickly and fixing faucet. Thanks for cleaning up the mess."

"Jose was very helpful and diagnosed and repaired the problem promptly. Would definitely recommend his services."

"A friendly and reputable father-and-son team. They did great work at a fair price. They re-tiled a bathroom floor and installed a new vanity and toilet. In the process, they discovered and repaired a leaking pipe with no fuss and at no extra charge. They are conscientious professionals, and I plan to hire them for other jobs."

"Knowledgeable and professional- cleaned up when finished"

"Need second opinion. Extremely extensive and expensive repair doubtful according to others we have spoken with."