Get matched with top tile, stone, marble clean, grout, polish and maintain service pros in Castro Valley, CA

"I waited awhile to write a review to see how the replaced grout held up, and I’m happy to report that 10 months later there have been no issues in the primary shower. May 2025 I had Oscar redo the grout in the primary & guest showers. The primary shower is used almost daily & the work is 100% better than our poor attempt to do it ourselves a couple year ago. The guest shower is only used when people visit a couple times a year, so Nov 2025 after family left we noticed the grout in a corner was peeling away. I contacted Oscar to get it fixed, & he immediately offered to fix it the next week. We had family coming again in Dec 2025 so I wanted to wait to see how the grout held up after a week of use. The grout has since survived & now I’m finally getting around to writing this review. I’ll definitely be having him come again to fix any grout & tile work in the future. Even for a small project he was professional both times & took the work seriously."

"Juan was fantastic. He returned my call in less than 5 minutes, his quote was reasonable and he was able to schedule my repair on the next business day. He arrived on time, explained the process and completed the replacement of two cracked tiles in 2 1/2 hours. He cleaned the area thoroughly and called the following day to make sure I was happy with the work. I would not hesitate to use him for any future tile project."

"The job was exceptional. Timely, professional and price was well worth it. William is very flexible and accommodating"

"I bought the deal from Angie's list for carpet cleaning for 4 rooms. Gary contacted me a few days after I bought the deal to set the appointment. He was on time on the day of the cleaning. He came into the house and took a quick look through the house and explained what will happen to get the carpet cleaned. They even helped to move some furniture out of the way. The deal did not include the stairs so that's added cost. We also had our rug washed as well for additional cost. My house is so clean now! Yay!"

"Excellent. We replaced a wood burning fireplace with a gas fireplace. We asked the company to see if they could remove the old tile without damaging it, a tricky task requiring some finesse. They managed to do that very well, and we were able to clean the old tile and have them place the tiles around the new fireplace which required a lot of precise cuts to fit the new fireplace size. They did a great job, and replaced/repaired and textured the sheetrock surrounding the fireplace. The workers were very neat and cleaned up everything when they finished. Highly recommended"

"Cleaner one was on time (Sean) gave me the best cost per square foot. They were eager for my business and prompt with call backs. Great business practices and the quality of the cleaning was the best I have had. I am referring them to my Mother. A job very well done!"

"We found Bay Works Tile & Stone through Angie's List back in early June and emailed them for a counter top & flooring quote. We had a couple quotes for the work but wanted to get one more. Hector called me back & we set up a time to meet at the house to go over the scope of work. He arrived on time & was easy to talk to. I told him what I wanted, he took some measurements, gave me some feedback and asked if I had considered a taller mosaic tile backsplash instead of the standard 6" granite slab backsplash.
We like the price we got from Hector and proceed with Bay Works. Hector's quote was cheaper on the flooring part of the job enough that we could add the upgraded mosaic backsplash now, instead of later on. We had shopped materials at a few "big box stores" and had an idea of what we wanted to get, but Hector suggested checking out a few of his material suppliers prior to finalizing. We met up with Hector one evening and found a nicer floor tile & mosaic backsplash at the same price for the material we had previously selected. We selected our materials and moved forward.
The work started the following Friday & continued on Saturday so I could keep from having to take an extra day off work. Hector was there at the beginning of the work, but then his father took over on-site managing the crew and work. The first 2 days were all demo! With the remaining install, grouting & finishing work taking about 5-days to complete. I would do a daily walk through in the evenings to see how it was going and if I found an issue or something I was not happy with, I would take a photo and sent it to Hector. He would either call me right back or just respond to my message and the next day it would be addressed. Even though Hector was not there a majority of the time during the work, there was never an issue reaching him by email or phone.
The job took a while to finally be completed, but this was due to defective sliding door in the dining area. Hector's crew worked around the sliding door incase the door needed to be removed & replaced. Working around the sliding door was perfect has it allowed us to start with the kitchen work and not have to delay the project a month while we waited for Milgard to send our their door technicians.
In the end, everything came out great. Obviously renovations are no fun to live through but Hector, his father & their crew were a pleasure to work with and tried to make it as painless as possible...Thanks again Hector.
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"My bathroom floor had to be replaced due to a water leak. Juan clearly explained to me what needed to be done. He met me at the tile store and helped me select the tile for my bathroom. That was very appreciated since I did not know anything about tile. He arrived on time to do the work. The work was completed in 3 days. Juan was very neat and clean with his work, cleaning up everything upon completion of the job. I am very happy with my bathroom floor."

"They leveled the floor and came back to lay the final tile."

"It was excellent ,five stars job with this tile company, the owner is so clever."