Get matched with top deck or porch build or replacers in Chalmette, LA

"# Vendor Review: Santacruz Construction **Review Date:** January 16, 2025 ## Executive Summary Santacruz Construction has demonstrated exceptional performance across two significant residential projects: a Trex deck installation and a complete window replacement. The company has consistently delivered high-quality work while maintaining competitive pricing and excellent customer service. ## Project Details ### Project 1: Trex Deck Installation **Scope of Work:** - Complete backyard clearing and preparation - Installation of raised Trex deck - Site cleanup and restoration **Performance Highlights:** - Completed complex installation within one week despite challenging conditions - Successfully navigated difficult access (120-foot narrow pathway) - Provided structural reinforcement for deck stability - Maintained excellent site management and cleanup - Demonstrated professional coordination with neighboring construction projects - Effectively managed unexpected municipal interference (sidewalk construction) **Notable Strengths:** - Excellent project management in challenging conditions - Professional conflict resolution with concurrent construction projects - Strong attention to site cleanliness and neighbor relations ### Project 2: Window Replacement **Scope of Work:** - Complete replacement of multiple windows - Repair of rotted window sills - Full window painting - Additional door painting (value-added service) **Performance Highlights:** - Comprehensive window system rehabilitation - High-quality carpentry work on damaged sills - Professional painting finish - Provided additional services (door painting) at no extra cost - Maintained competitive pricing ## Key Strengths 1. **Project Management** - Efficient timeline management - Excellent problem-solving capabilities - Strong coordination with external stakeholders 2. **Quality of Work** - Comprehensive approach to construction needs - Attention to structural integrity - High-quality finishing work 3. **Customer Service** - Responsive to additional requests - Professional and diplomatic communication - Strong commitment to customer satisfaction 4. **Value** - Competitive pricing - Willingness to provide additional services - No hidden costs or unexpected charges ## Overall Assessment Santacruz Construction, under the leadership of owner Pete, has proven to be an exceptional contractor. The company consistently delivers high-quality work while maintaining professional standards and reasonable pricing. Their ability to handle complex situations, manage multiple stakeholders, and provide additional value makes them a highly recommended vendor for residential construction projects. **Recommendation:** Highly recommended for future projects. Consider for preferred vendor status. **Rating:** ★★★★★ (5/5)"

"SES was fantastic to work with. From their front office staff to their job site workers everyone was polite and extremely professional. They helped build my dream home and I couldn't have done it without them. I would recommend them to anyone looking for quality work and knowledgable expertise."

"I told Mike, the day they finished renovating my home, that I would give him a FIVE STAR review for the outstanding work his company did on my home. This experience with RH & MS was an extremely positive experience. I hired them to renovate my home after Barry flooded the total ground floor of my 1200 sq. foot home. Several HomeAdvisor contractors gave me quotes on the job. RH & MS was not the lowest, but, the attention to detail in the initial walk thru separated them from the other contractors. They quickly worked to totally gut the house and re-mediate the floors, wall and insulation to prevent the growth of mold. They did an excellent job of replacing sheet rock, insulation, and painting. I was impressed by how the punctual and friendly crew cleaned up after every work day. Mike said it would take about three months and they finished one week shy of three months. I would highly recommend RH & MS General contractors with out reservation."

"Great work, love my new deck!"

Budget Realty, Inc., is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 50 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today! BUDGET \nRealty Inc, has been licensed since 1975., 49 years of experience. Built Bayou DesFamilles, Phase4 1,60 homes,Horizon Estates on Ames \nBlvd.,. Marrero, 20 homes, Nottingham Extension in Marrero,51 homes,Nottingman Plantation 50 homes,Chauvin Trace, Ames Blvd./, 20 homes, King Henry Court, 21 homes,numerous scattered sites, over 600 homes built on the Westbank of Jefferson Parish, Developed 100 LOT Bald Eagle Estates, total homes built over 1000. Thirty Commercial warehouses built in Kenner.Apartment renovation in Metairie.CALL US

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.

Sunrise Contracting We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Bob's price was in line with other quotes I got for the work.  The work began later than promised.  Apparently, the company misplaced my email with the signed contract.  That said, they DID put me in the queue as if they had received the email when I sent it, so it was only delayed about 1 week.  The worker showed up on time and spent about 5 hours repairing the porch.  He came back the next day and painted - another 4-5 hours total.  The problems with the work were this:  He repaired the holes and was able to make one side of the stucco look smooth, yet the side that the holes had been on was finished in a manner that makes the edifice of the lower part of the porch look very different on one side than on the other side.  The person who did the repair obviously used some sort of Bondo mixture to create a surface, which is fine, but why not smooth out the finish so that it looks like the side that did not need the Bondo mixture?  In addition to the surface smoothness issue, the paint job on the porch cap and steps (where people actually walk) is already started to peel, and little spots of red (the previous color of the porch) are showing up beneath the new blue paint.  This happened within 1 week of the work.  It seems like I shouldn't have to touch up/repaint portions of my porch just 1 week after they did the work.  The price, for 9-10 hours of work, seems to be a bit much.  Subtracting the cost of materials, we're looking at about $100-$125/hour for labor for a job that wasn't done very well.  
I emailed Bob several times after the work was done and he referred me to an email he sent where it stated that "It would certainly be better to replace the stucco.  I can only do repairs.  You would need a stucco person to take the old off and replace completely.  It will be more costly, but a permanent fix."  Fair enough, Bob, but the word "repair" means to "make as close to new as possible".  I wasn't asking for the worker to remove and replace stucco, but to "repair" it means to make it look smooth and uniform across the whole lower portion of the porch.  I eventually talked to Bob on the phone and he kept repeating "we don't know how to do stucco", yet, somehow, they DID know how to create a Bondo-type mixture and repair holes, etc.  If you can spread a mixture onto the edifice of a wall, you can spread it on evenly and smoothly (which they didn't do).  The end result was that Bob refused to have the work redone or actually fully "repaired".  So, I have a newly painted porch that has a lot of spots where the old paint is coming through, and a porch lower portion that shows very clearly where repairs were made.  It just looks bad overall.

Update 10/1/15
After reading Bob's Painting's response, I contacted them and asked them to make good on their promise to come and add another coat of paint to my porch.  They said that they would be able to do that, an a few weeks later, they did come and add another coat of paint to my porch cap.  I appreciate the follow up with this."

"It went great he came out quick and had a estimate ready the next day. He came out and had my roof torn off and put on in one day. And had my fence up in two days. I will definitely call him for future needs."

"Great! Everything was disassembled, with hardware put in ziploc bags and taped to the undersides of the furniture, and it was taken up some pretty steep stairs to the attic without damage to the walls or the furniture, excepting one piece that was too large to get through the attic opening and is in the closet of one of the bedrooms."