Get matched with top tankless water heater repair pros in Chapel Hill, NC

"Peter and RJ worked efficiently right from the start. They removed the old tankless water heater and mounted the new one. Then, modified and replaced the old gas and water pipes and fittings as necessary to connect the new unit. They were in and out in about 4hrs with no major issues. They did have one minor issue with the outdoor exhaust housing not fitting but performed a work-around to insure the unit would work properly while waiting for the replacement part to come in. When it arrived, roughly a week later, Peter came right out and installed the hood. The technicians were a good team, polite and personable and I was pleased with the finished installation."

"My prior water heater, a 50-gallon tank, started leaking after 15 years. I called Streamline to confirm that it needed replacement, and to replace it. I was considering a tankless water heater already, and the first tech walked me through the pros and cons, then wrote up an estimate. Two additional techs came the next day to install the heater and the necessary gas and power lines. The only issue I had was that one of the newly installed gas fittings leaked gas into the basement. I shut off the supply valve and called Streamline, and they came out within half an hour to fix it at their expense. Mistakes happen, and I was impressed with how professionally they corrected that one."

"The work done to install hot water heater was great. Mike worked hard to ensure we had hot water and I was impressed with that. Also he was was upfront about the cost and work to be done. I would have him do my plumbing work anytime."

"Excellent! I called Cape Fear Heating & Air (based on Angie’s list reviews) after years of having my home warranty company send different service providers to my house to assess the problem and tell me that the heat was working properly, although the heat would stop working and the house was cold. The temperature on the thermostat was much lower than what it was set to, yet the heat wouldn’t come on. The technician, Brandon, ran diagnostics & quickly found the problem. He then walked me to the unit to show me what the problem was. This was occurring right before Thanksgiving when I was expecting guests. Brandon assured me that my heat would be working properly before the first guest arrived and he was true to his promise! The heat works perfectly now! Great job! I would highly recommend this company."

"Highly recommended. I had a simple repair of a leaking kitchen sink faucet. I did not have the proper tools or expertise for the job. I was very satisfied with JD Service Now. The dispatcher was prompt and professional. They called me before the plumbing technician arrived with an ETA. The tech arrived on time and was very professional and knowledgeable. He explained everything before doing any work. He not only fixed the leak quickly but also made sure I know where and how to operate the water shut off, Checked the water pressure into the house and the pressure relief valve on the water heater. The rate was relatively reasonable for a 20 minute call; at least compared to estimates for the other 2 companies. I will keep this companies number in my phone contacts for future home repairs."

"We were very satisfied with the excellent repair service provided by Thermo Direct technician Tom. Customer service personnel were very friendly,helpful,and kept in contact with us through out the repair process.We would use them for future A/C and Heating repairs."

"They gave great advice on where to install the new tankless water heater and worked hard to get it completed. Would highly recommend the contractor."

"Jonathan was very knowledgeable and was able to troubleshoot a very awkward water heater installation. He was pleasant, tidy, and thorough."

Need help with your heating or air conditioner now? We are ready 24/7 to provide solutions for your emergency. We repair all major brands of air conditioners, heat pumps, gas furnaces, package systems, and electric furnaces. Family owned and operated since 1973 we are honored to have earned the trust of many of our Fayetteville and Raleigh neighbors (and surrounding counties). Each of our skilled technicians values customer service above all else. We have built ourselves around our customers and continue to deliver high-quality products and services.

"I called in the morning and Chris came out in the afternoon, when I was available. He explained and showed me what the problem was. He didn't have a new water heater on his truck so Tim came about 45 mins. to bring one. Installation was fast and Chris was very professional. They will be the first ones I call if I have any other issues."