Get matched with top tankless water heater repair pros in Chapel Hill, NC

"Peter and RJ worked efficiently right from the start. They removed the old tankless water heater and mounted the new one. Then, modified and replaced the old gas and water pipes and fittings as necessary to connect the new unit. They were in and out in about 4hrs with no major issues. They did have one minor issue with the outdoor exhaust housing not fitting but performed a work-around to insure the unit would work properly while waiting for the replacement part to come in. When it arrived, roughly a week later, Peter came right out and installed the hood. The technicians were a good team, polite and personable and I was pleased with the finished installation."

"My prior water heater, a 50-gallon tank, started leaking after 15 years. I called Streamline to confirm that it needed replacement, and to replace it. I was considering a tankless water heater already, and the first tech walked me through the pros and cons, then wrote up an estimate. Two additional techs came the next day to install the heater and the necessary gas and power lines. The only issue I had was that one of the newly installed gas fittings leaked gas into the basement. I shut off the supply valve and called Streamline, and they came out within half an hour to fix it at their expense. Mistakes happen, and I was impressed with how professionally they corrected that one."

"Was very impressed with A.J. He was quick to check and diagnose short circuit issue and repaired it immediately."

"We were very satisfied with the excellent repair service provided by Thermo Direct technician Tom. Customer service personnel were very friendly,helpful,and kept in contact with us through out the repair process.We would use them for future A/C and Heating repairs."

"They gave great advice on where to install the new tankless water heater and worked hard to get it completed. Would highly recommend the contractor."

"Jonathan was very knowledgeable and was able to troubleshoot a very awkward water heater installation. He was pleasant, tidy, and thorough."

"Pros: They were extremely quick to come out. They were able to start and finish the job within a couple hours. Great service overall Cons: limited on your water heater choices. And they are a little pricey. (You get what you pay for though)"

"We had an excellent experience with Modern Plumbing, run by Mike and his wife. Mike was friendly, knowledgeable, and explained everything clearly. His estimate showed expertise and attention to detail, and he recommended a higher-end model than others. Supporting a local business was important to us. During installation, Mike detected a faint gas smell, traced it to a nail puncturing our gas line—a slow leak for ten years. He safely repaired it, thanks to his gas line certification. Now our home is safe, and we have a great new water heater. We trust Modern Plumbing and highly recommend them."

Need help with your heating or air conditioner now? We are ready 24/7 to provide solutions for your emergency. We repair all major brands of air conditioners, heat pumps, gas furnaces, package systems, and electric furnaces. Family owned and operated since 1973 we are honored to have earned the trust of many of our Fayetteville and Raleigh neighbors (and surrounding counties). Each of our skilled technicians values customer service above all else. We have built ourselves around our customers and continue to deliver high-quality products and services.

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.