Get matched with top central a/c service or repairers in Charles Town, WV

"We bought a new construction and McCrea installed the HVAC. Home inspection identified the heat pump was not working in Oct. 2020. McCrea identified it was due to leaking refrigerants and promise fixed the issue. Our electric bill was extremely high the following two months and the heat pump was not cooling in Spring 2021. McCrea sent technician and again repaired the system. Bought their maintenance plan. We had 4+ repairs plus regular tune up in the past two years. Last week the heat pump stopped cooling again. We are out of labor warranty and charge us with $89 diagnostic cost after membership discount. It took three days for them to send someone to check while we suffering 90F in our house. They identified the compressor dead and need replacement. They charge $1900 for labor after membership discount. Most likely cause of the compressor failure is "suicide" with assistance. Low refrigerant at beginning and over change in later repairs likely contributed the short life."

"Customer service was excellent. A very nice and pleasant receptionist took time to talk to me and not act hurried. She was understanding about lack of money living off only SS#. She sent out Charles and Joe. Very nice and professional. The problem took some time to find, but they were patient and professional. They found the issue, a burned out capacitor. They had a spare and installed it. They gave recommendations for the future. The bill was less than what was stated. I can't say enough good about this company. Highly recommend Aerotherm HVAC from Falling Waters, W.Va. Thanks for Blessing us, don and benji"

"Great service very prompt and easy to work with."

"Friendly repair technician"

"Tech immediately diagnosed problem that the filter needed replacement. Customer hadn’t received new filter and old filter was choking air flow. "

"Thank so much My ac unit got fixed right away and the technician arrived same day that I called in less than 30 minutes I call arrived with everything they need to fix the problem "

"Great service and well professional and fast installation."

"The tech they sent (Kevin) was honest and was able to find the REAL problem. (Thermostat) The company before "Real" said the whole system was defective and in need of replacement. They wanted for me to lease a system. HA! "Real Refrigeration" was interested in solving the problem quickly and I felt they operated in the best interest of the customer."

"Very good job"

M.E. Flow offers FREE in-home consultations for replacement HVAC systems and we are an authorized dealer of most major brands. Established in 1951 by Millard Edward Flow we remain family owned. Replacing your HVAC system and water heater is a big investment. When you go with M.E. Flow your satisfaction is guaranteed. We do not install customer supplied equipment, do new construction, or give quotes over the phone. We send a professional home comfort advisor to your home--even meet you after hours. During your home visit we will design you the perfect system, answer all your questions, and get your system in the family budget. Financing and/or rebates are typically available. Qualified Staff: You get a team of professionals, NATE certification means your getting the best. Company employees are required to pass a background investigation which include a criminal records check and drug testing. We also offer the best guarantees.