Get matched with top tankless water heater repair pros in Charlestown, MA

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed. "

"What I thought would be a simple snaking turned out to be a month long adventure working alongside James (owner) and John at Mac Home Services. Mac Home was excellent. Immediately addressed any issues, worked steadily (even through the holidays!) to resolve pressing plumbing issues, kept me well up to date, were very reasonably priced all things considered. I would absolutely use them again for any plumbing issues. I can't say enough good things about the experience overall. My house was built in the late 1800s and ad-hoc added on to over the years with varying degrees of professional work and Mac work well to fix it all. I never felt like they were having me on (as a young-ish woman owner) or upselling me on anything."

"Bill was very responsive and knowledgeable. He did excellent work."

"We had Minutemen do extensive work at our home, including both HVAC and plumbing, and the experience was outstanding from start to finish. They handled multiple projects for us and every part of the process was professional, organized, and high quality. The team was knowledgeable, responsive, and took the time to explain the work and our options clearly. What really stood out was their attention to detail and the pride they took in their work. Everything was completed carefully and neatly, and they made sure the systems were working perfectly before finishing. They were reliable, respectful of our home, and communicated well throughout the entire process. It’s hard to find contractors you can fully trust with large projects, but this team absolutely delivered. We’re very happy with the results and would highly recommend them for both HVAC and plumbing work."

"They were fine "

"John “Johnny Rocket” & his associate did an amazing job servicing my home in Winchester. From the moment they walked through the door, they exuded a friendly, knowledgeable and professional manner. They were quick to diagnose the issue in my heating system & worked efficiently to fix the issue on the spot. The entire job was complete in under an hour. I needed a new thermostat & John installed one on the spot as well! I highly recommend hiring these two gentleman for any of your plumbing & heating needs. After the job was complete, they even took the time to talk my son & I about how they enjoyed helping residents in the local Winchester Community. (They are both former Winchester High School graduates.) I would give Johnny Rocket 10 stars ⭐️ if I could. Look No Further! -Emily (Long time Winchester Resident)"

"Ken is the best!!! Top quality installationâ ¦very professionalâ ¦honest and sincere. Ken has performed many tasks for me in the past and has never ceased to amaze me or let me down. If you want a job done right, you canâ  t go wrong with Ken!!!"