Get matched with top water heater installers and replacers in Charlottesville, VA

"Robert diagnosed the problem within 20 minutes which involved a new faucet. While I ran to Home Depot to buy a new faucet, he checked out our Rinnai tankless water heater and installed the new faucet upon my return. We were concerned the solution involved increasing water pressure at our well head or somewhere in between. Moving forward, he will be our go to plumber as my wife and I both trust him. A rare commodity these days."

"Paul was friendly and hard working. He replaced our water heater and fixed a couple of faucet issues in one day."

"Is man the technician was helpful in assisting me select the correct water heater and did the installation all in the same day...he's personable, efficient and very professional..answered at my questions. Customer service was great assisting me to complete the loan application. ARS also installed a new AC system in July."

"This company went above and beyond working to get us water without digging a new well as other companies suggested. I will hire for any and all plumbing I may have in the future because I know they will do the job right and not walk away until completed."

"They stood behind their work until the problem with an outside to inside water connection was completed. We saved some money by digging our own hole so they could do their job. Very accommodating. I feel they were honest with us the whole time."

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

The Otter Guys provide trusted HVAC, plumbing, and electrical services for homes and businesses throughout Charlottesville and Central Virginia. Our skilled technicians deliver reliable solutions, quality workmanship, and exceptional customer service. We specialize in air conditioning repair, installation, and maintenance; heating repair and replacement; heat pumps, furnaces, and boilers; electrical repairs, installations, and upgrades; water heater and tankless water heater services; drain cleaning and sewer line repair; water line repair and leak detection; gas line installation and repair; indoor air quality solutions; water filtration systems; and commercial HVAC, plumbing, and electrical services. With preventive maintenance plans and emergency services available, you can count on The Otter Guys for dependable solutions, honest recommendations, and lasting comfort—For Service Like No 'Otter'.

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n