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"Efficient, timely replacement of water heater."

"I needed two water heaters replaced. They were aging, and I was living on borrowed time. I called Steve on Sunday. He gave me a great price and on Monday his technician, Jeff, arrived on time to replace both. He did so in two hours and hooked everything up properly. I've done this work, so I know when it is right. Very courteous and very professional. Replaced the expansion tank as it was again as well upon his recommendation. We're good for at least 12 more years! Thank you, Water Heater Express. Amazing people doing great work."

"My initial contact with Mattioni was to simply schedule a winter check-up on the furnace in our new house. I knew the furnace, a/c, and water heater were all about 11 years old and could be in need of replacement. One month later, I’ve had Mattioni replace all three and also perform some smaller plumbing jobs after the annual healthy home plumbing inspection they offer as part of their contract program (which came free for one year after I had the furnace and a/c installed). They’ve done too much work for me to go into detail on every aspect of every job they did, but, on the whole I have been very impressed with Mattioni. Their customer service, quality, and attention to detail seems top notch. If you’re just comparing prices, they’re probably not the cheapest contractor to use, but if you factor in the quality of the service they’re providing, I think their prices are very good, which is why I rated them A in this regard. As with any big jobs like installing a furnace or water heater, small hiccups can occur - in fact, a week after the furnace was installed and I had the plumbing inspection, a small gas leak was detected. After the hot water heater was installed, one of the fittings in the pipe that leads into the water heater leaked a small amount of water and set off the alarm they installed. In my view, small hiccups like this are to be expected when new installations occur. Where Mattioni really shined was in their response to these problems. In particular, I would recognize Jared C., the plumber who did most of our plumbing work. He noticed the small gas leak and had one of the HVAC techs sent out within several hours to address it. He also returned the late the same day he had installed the hot water heater to correct the small leak that had resulted from a defective fitting. I found his attention to detail and willingness to help my wife troubleshoot over the phone and then return late after a long day and fix the small problem to be exemplary customer service. On the whole, I highly recommend Mattioni. If you’re just interested in finding the contractor with the lowest price, Mattioni is probably not going to be your preferred contractor (although they were willing to match lower quotes I received on the hot water heater install). If you’re looking for an HVAC or plumbing company that has responsive and friendly customer service, technicians that pay attention to detail and treat your house as your own, and will ensure that the job is done both correctly and with a high degree of quality, Mattioni seems to be one of the best I’ve used in my years as a homeowner. They will certainly be my go-to plumber and HVAC company for the foreseeable future."

"Joe was wonderful.  In the morning, we woke up to our hot water heater not working.   He was here in an hour and replaced the hot water heater installed in three hours.   Great experience and wonderful guy.
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"Project was install a new water heater. what a great group of service people. Pleasure to have in my house. Knew what to do, explained what they were doing so to educate me to make intelligent decisions on the work. Gave me heads up on any future problems they saw. Clean up afterwards, no surprises and great prices. Would call them first to work on any project that needed to be done. These are the kind of service people you want doing your work. They are more than welcome to stop by anytime even to just at hello."

"Crew members Trong Chau, Tan Pham did an excellent job for the installation - prompt, professional, and thorough. Staff Dante Zappala professionally measured and sized the system. Unique Indoor Comfort staff were very slow in providing warranty papers for the extended warranty of the Rheem Water Heater - it took a month to get the proper sticker to validate the warranty - and made it seem like a problem. We hope that they respect the warranties for the A/C and Furnace through Carrier."

"The work was done well and on our schedule. They persuaded us to replace rather than repair our very old toilet, which was something we should have done a year or two ago, and we are very happy with the new one. Would definitely use them again."

"Project: Install hot water heater. Job was done on time by knowledgeable workers and work area was cleaned."

"The company replied quickly and gave an estimate as requested. We were quoted for 2 new shut offs and 3-5 replacement shut offs. The plumber only brought 5 fittings, but he gave me the option to run to Home Depot to get more... I was also instructed to replace a hose which wasn?t leaking until after the repair, but it was easily fixed when I suggested to connect the new hose to the pipe rather than to the leaking hose. Sharkbite valves were installed. If I knew they were going to be used, I would have done the work myself. The plumber was proficient with the Sharkbites, I just expected that a pro plumbing company would solder. When the plumber left, there were no leaks, and I didn?t feel like making an issue of the other 2 valves which I wanted installed."

"This is a great company to deal with! Anthony arrived exactly on time and took care of our water leak immediately. He then discussed our larger project of replacing our outdated polybutylene plumbing with pex. He explained in detail the whole process and provided a reasonable quote for doing the job. I was very impressed."