Get matched with top metal roofing repair pros in Chestnut-Mountain, GA

"great repair good start to finish"

"They were great. I enjoyed working with them They were fabulous. They were personable. There were minor issues that we wanted to fix. They don't have any push back to those changes. They were professional. They did our request very nicely. They gave us some advice about the shade of the roof and what would work on the roof."

"Our front porch metal roof was leaking where it attached to the brick face of our house. Bud responded quickly and fixed the problem at a very reasonable price. I would recommend him to any neighbors experiencing the same problem."

"I had a new roof installed by a company doing business in Atlanta but their home state was Maryland. BIG MISTAKE. The roof leaked in many places. I called Accent Roofing for repairs as the other company would do nothing. Bobby Wiggins, a competent and polite gentleman came out and explained what repairs were necessary to fix the roof. Accent repaired the roof and after a heavy rain, I had no leaks."

Welcome to L & L Roofing and Construction, the premier roofing experts in Gainesville, GA, and surrounding areas including Woodlake, New Holland, Westside, McEver, Springdale, White Sands, Oakwood, Alandale, Gillsville, White Sulphur Springs, Lula, Maysville, Beaver Pond, Whitmire, Whelchel, Chestatee, Coal Mountain, Silver City, and Flat Creek. Specializing in metal roofing for both residential and commercial clients, we are committed to exceptional quality and unmatched customer service.\n

"Excellent large working crew! Finished in less than a day! Attention to detail. Perfect clean up, all metal magnetically picked up. Contractor is a fine gentleman. Plus I have a beautiful new roof!"

"Worked with Russell Jones and his crew. The replaced all screws in my metal roof. They were on time and worked very hard, in spite of high temperature and hot metal roof. They explained what was being done and when they anticipated finishing. I would highly recommend Russell and his team."

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I started discussions with Crestmark in mid-April 2013, receiving an actual quote and invoice in mid-May. They performed the roof repair and it was completed by the end of June, with the work crew doing superior work. With the roof complete, there was approximately $8,000 worth of repairs remaining to be completed. When I had not heard from Crestmark by the second week in July, I attempted to contact them by email and phone but to no avail. I finally made contact by phone shortly into September (four months into our repairs!) and expressed such frustration with the owner that a representative emailed me that afternoon, promising to come by and estimate the materials needed for completion. A week later they came out and partially finished the chimney framing but left it unpainted and none of the facia or soffet work done. On September 19, I received an email from the same representative promising to "get a list of what needs to be finished tomorrow and we will get it done". I have not heard from Crestmark since (today is November 9, 2013) nor has any work been performed. While Crestmark Roofing promised much and their price was fair, the lack of communication and follow-up has negated what should have been a relatively easy success. 

UPDATE

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On November 9, 2013, I provided Crestmark with advance notice of my Angie's List review to allow them an opportunity to responds and/or attempt to remediate our concerns. On November 21, 2013, I received an email stating they were ordering the remaining materials and would have the job completed within 2-3 weeks. However, I heard nothing else from my job representative into mid-January. On January 22, 2014, I contacted the Angie's List POC for Crestmark Roofing, Gary Yates. In contrast to my experiences with the prior representative, Mr. Yates was professional, responsive, and extremely disturbed over how the job had been handled. To his credit, he did not fain concern in an effort to win back business; instead, it appears he made a diligent effort to objectively investigate the status of our job and what led to our displeasure. Mr. Yates kept me informed throughout the 23rd, checking for additional information and clarifying points of confusion. On January 24, Mr. Yates and I met in person, where he apologized for the problems with this job and updated me on the results of his investigation. He assured me that this was an isolated incident involving one of his representatives and took full responsibility for the lack of communications and response. He cleared up several misconceptions concerning the repairs and in my view rescued the reputation of this company. Had I thought to contact Mr. Yates earlier, many if not all of these problems may have been averted.

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"I spoke with Hixon about getting some roof repair done, but we could not come to terms with an estimate. While he didn't do the roofing project, he did help me tarp up my roof and did a good job."

"Everyone was very professional and friendly. Eventually got to a reasonable cost with a little back and forth. Windows look great!! Looked the follow up and QC appt to ensure everything was properly installed. A little hiccup with my plantation shutters but they are working to fix that promptly."