Get matched with top tankless water heater repair pros in Chevy Chase, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"The cracked pipe ended up being between the first and second floor where drain pipes from the upstairs bathrooms came together in a Y-joint. The house is 45 years old and these old plastic pipes eventually crack from flexing, etc. which is exactly what had happened. Fred had to cut 10 inch wide strips in the drywall in the kitchen and bathrooms walls and ceilings to get at the area to replace the leak. He added some rubber sleeves to the new Y-joints to allow for some flexing of the house so this would not happen in the future. When all was done, the repair was $2300 and I had to hire a drywall contractor for another $500 to fix the drywall, but Fred was upfront about the price, the extent of the damage that would have to be done for the repair, and the need to fix the drywall after he left. While it really stinks to have to cough up almost $3K to for a leaking pipe, that's the cost of owning a home build in the 1970's with cheap materials and I was very impressed with the work done by Fred and his same day responsiveness. At least the leak was noticed right away so we did not have any water or mold damage to deal with."

"Excellent. Wanted an inspection to test for noisy pipes. They reduced water pressure and also checked the expansion tank on the water heater. Problems fixed in a few minutes."

"Within 24 hours of my posting the need to replace my water heater the work was done - very efficient and easy!"

"Marin the tech was great he was friendly and took his time to explain what happen with my water heater and how I could prevent the problem from happening again. I would differently ask for him again to service my water heater. Thank you Marin!!!"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

"Professional and efficient. Chris did an A/C repair on a part under warranty from another company. He quickly coordinated getting the new part through the warranty and completed the repair quickly. Will recommend to others."

"The customer service call prior to the appointment was professional. The plumber arrived on time. He provided overall inspection on what was needed. The problem was their outrageous prices. They are set in a menu-style form, which is fine, but were steep in general. I had no choice, but to hire someone else."

"Services were prompt, clean and efficient. Tech was knowledgeable and personable. Water heater was affordable. Estimate (free) was done on site - not guessing over the phone."

"Family Fire Service did a great job replacing my water heater! They were quick, attentive, and thorough. Excellent work!"