Get matched with top septic tank cleaning or pump out pros in China Grove, NC

"Donâ t call anyone else. This is an A+ service. I tried another company first but got stood up. Atlas was on the ball. Came out quickly and had everything he needed."

"Coming from a big city like New York I didn’t know much about septic systems. So it was all knew to me. I started to have water coming up in the yard. I noticed that it had a foul smell and a small puddle in the back yard. I contacted a buddy of mine who has a septic tank at his home. He told me to contact a company he used about a month ago. NC septic and pump specialist. He told me that they did a drain field line job for him and that it was awesome. So I called and made an appointment. It was a 9-11 am appointment and they showed up at about 9:30 and even called 30 min before they showed up. He arrived and introduced himself as Gage Martin the owner. I advised him that he came highly recommend by a good friend of mine. I took him to the area that had the puddle . He advised me that it would have to be pumped out and he can let me know more after. After pumping it down he advised me that the tank was in bad shape and should be all the cracks and route’s growing with in the tank. I could see that it was just rotting away. I advised Mr Martin that i was not to up on septic systems. He took his time and explained everything to me step by step. The way it works, what not to put in the tank, how the system actually operates. I asked him to quote me a price for a new tank. He had his office contact me with a quote with in an hour. and pictures of the inside and outside of the tank as well as all the damage to the tank. Also gave me the information needed to contact the people in the city and county to begin the process for the install. Even Help me with obtaining a permit to do the work. The work took about 2 days after I received the permit. I have a new tank and my system is running great. Thank you Gage for going above and beyond. For taking the time to explain all the moving parts of a septic system. Letting me know what to look out for and what not to put inside the tank. He even put me on a yearly check up. They will send me an email and remind me when it’s time to get my tank pumped. Thank you NC Septic & Pump Specialist for making my septic experience not so crappy. Lol."

"Mike was very knowledgeable of the work he needed to be done , he changed the pump and cleaned out the tank for us he had to find the tank lids and he was right on the spot. Thanks"

"He over charged me. I paid 1500.00 for my septic tank to be cleaned out and rejuvenated it, as he called it. He quoted over the phone 400.00, so I expected to pay 600.00. When he got here he started to tell me about an easier way to find my septic tank for next time. He was going to add risers for me. He said the price of that was 2800.00 I was like I ca not afford that, so maybe another time. He told me he would charge me 1500,00 to do the whole job. He said he would give me a first responders discount, I told him I work in the Emergency Department at a hospital, plus I was still in my uniform when I met him, I had just gotten off of work. He said that he counts that as a first responder. Then, he said he would give me a first time customers discount and the total went from 2800.00 to 1500.00 but I had a water line directly over the tank and he could not do the risers, but he still charged me 1500.00. I felt like I was ripped off! It had to be cleaned out and I just wanted to get it done so that I could shower and go to sleep. He came out on a Monday morning a little after 9am. It was not a holiday or weekend. He did not do any extra work that would have cost 1500.00. I was confused and just paid him. Even though I felt like he was ripping me off. He did clean out all the materials inside of my septic tank. He was friendly and explained how the septic tank worked. I still feel like I triple paid for a job."

"guys did a great job with pumping tank but their old pump truck leaked oil and greese all over my driveway.i've been told by the owner that there's not much he could do but bring a pressure washer out and try to get it up.i've been using dawn detergent and scrubbing it rinsing with hot water.seems to have helped some.my advice to owner is get your truck fixed because next customer might not be this nice about it."

"Simply profesional knew exactly whatâ  s needed for the job."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.