Get matched with top tankless water heater repair pros in China Grove, NC

"Mike was very professional and prompt. He showed me the damage and discussed repair options. Repair work was done quickly and well. Would look to use Mike again for plumbing issues,"

"Part of the reason we chose them was a deal we saw on the website. However, when they came out to provide a quote, we didn't qualify. Just left a bad taste in my mouth and being able to trust any 'deals' being mentioned in the future. However the service and installation by the installer was excellent. Super nice and thorough. Water heater runs great."

"Service was quick and efficient! Ed was great in explaining the issue and the needed repair"

After a quarter of a century in business, Horizons Services, LLC, remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

"Eduardo contacted me directly. He was able to suggest a possible solution to my problem over the phone and give me a fair quote. Other companies wanted a service fee just to come out and one was double because it’s a weekend. My leaking toilet was repaired within the hour. Eduardo was respectful and professional. I will call him again for my next plumbing concern."

"Water Heater Experts provided top notch service when they replaced our failing, old water heater. We had a unique situation at our house that required a tankless water heater as a replacement and this meant upgrading the gas service. John at Water Heater Experts kindly and patiently guided us through the decision process and provided encouraging options for a difficult situation. He is extremely knowledgeable and is more than willing to share his plumbing wisdom. John provided us with a reasonable quote, so we went forward with installation. When it came time for installation, John kept us apprised of the schedule, was prompt; he quickly and cleanly installed the water heater. Now we have an endless supply of fresh, hot water. I highly recommend Water Heater Experts for their integrity, attention to detail, cleanliness and passion for water heaters."

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"Hometown Plumbing installed a tankless water heater for us. He was timely, professional and courteous. He beat the competition on price and deliverables. When we asked him about inspections for the work ha made that happen too without complaint or issue. I highly recommend them for your plumbing needs! Will hire again."

"Hot water heater was replaced and upon further investigation the water hose pipe had burst and was replaced also. Everything went well. Josh was the perfect employee and explained the work every step of the way. I asked a million questions and he answered everyone of them without tiring."

"They arrived on time, and completed the work promptly. Eddie Rivera did a professional job of replacing the hot water heater."