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"I have been very impressed with Tampa Bay Plumbing from my first call. I called to ask if they could repair / replace a bad washing machine drain pipe and they jumped on it! I didn't want to overpay for a job I thought was pretty small in the grand scheme of things. 2 other plumbing companies quoted my seemingly ridiculously high prices over the phone. I called TB Plumbing and the rep said I could text photos of the issue and he'd have a plumber call me with an estimate. They were prompt in their response and quoted me a very reasonable price. I scheduled the job and plumber, Aaron, was there the next business day. He was on time, personable, and professional. He got the job done quickly, and it looks great! Now we're ready to have the new washer delivered! Thanks, Aaron! I look forward to using / recommending you all in the future!"

"From bad to worse. The day after they primed the pump, I went to use the pump & there was no water. The priming had failed. I made several attempts to contact Pruitt via email, Facebook & leaving phone messages. The one time a phone call actually got thru to him, he told me he'd call back in 10 minutes as he was on the road. I'm still waiting for a call back. This is the worse I've been treated by any business . Astonished to see they did not guarantee their work when procedure failed. Sad thing is, up until now, I thought very highly of this business & their professionalism & the owner. But when a company refuses to guarantee their work and refuses to respond to an unsatisfied customer complaint, something has gone terribly wrong with the business and or owner."

"Laslo and Michael want to please their customers and this is rare these days. They did a great job at a good price. I will be using them again for sure and would highly recommend them."

"The company was extremely prompt in responding to our calls and getting the issues resolved and the prices were excellent as well! I've used this company several times to do additional plumbing work I've needed done for a while but put off. Kenny has a great way of communicating with his customers and explaining in detail just exactly what work needed to be done, how long it would take and the price involved. We recommend his company to anyone we know who's in need of an honest company, reliable and great prices!!"

"Fantastic! They were responsive and efficient. They were able to work within my budget and the results were amazing! Highly recommend!?"

"Very good."

"The plumber was quickly able to determine the cause of problem & repair the hot water heater."

"Signed contract 11/12. Permitting request made; permit issued 1/30/2025. Drywall/insulation work begun almost immediately. Spoke on phone with GC just over 2 weeks ago to review time frame for rest of work. GC stated he planned to meet with me and walk through the following week. Stated painting would begin the following week (this would be the week of 2/10). Neither event happened. Also asked about floor tiling job, as I had outside company doing the job & wanted to let that person know when he could plan on the job starting. GC stated 2 weeks out; that would have been this past week. This didn't happen either. I texted GC 2/18 to ask if we could meet at house the next day. No reply. Called cell # 2/19 requesting call back to discuss lack of recent progress. Emailed 2/21 with same request, reminding him that I'm renting a place & am unable to stay indefinitely. Again asking about time frame on project. On 2/22, texted again, asking that he please call me. Each time I've attempted contact, I've asked him to please call me to discuss project & time line. He has not responded to me at all. This is the reason for my complaint. As of now, I feel left in the dark about whatever is happening or not. He is not communicating to me. I feel like he is avoiding contact. At present, I have no idea what his plans are schedule-wise for the project. It feels like my house project is in limbo right now. For more than a week, nothing has been done inside the house, with no explanation as to why. I think the GC has possibly over-extended himself, due to the magnitude of people needing assistance post-hurricanes and therefore may not have much spare time. But he needs to make sure his customers are being taken care of and communicated with."

"My bathroom was clogged my toilet and shower would not drain. They came out the next day and hydrojetted my home and got it all fixed within an hour!! Highly recommend"

"My review has not appeared on the Performance Air primary site which consists of positive reviews, so I'll try to replicate here. I've also contacted the BBB. Company ads indicate "service 24/7" which is misleading. Yes, you can speak w/ someone at the company, but they can't or won't send a tech 24/7. Our a/c went out Sat evening, 9/16, and they said someone would be out Tues, 9/20. When I said that won't work they scheduled us for the next day, Sunday, between 10a and 2p. Needless to say they didn't show. I called dispatch to see when someone would arrive and was told the tech was delayed on another job. Finally about 5:30p I was told "you're not on the schedule." A wasted day in the heat when I could have called someone else. Our Trane unit (bought from Performance) is less than 8 years old and is maintained only by Performance Air via a service contract. The company is eager for us to replace the unit. When Trane and other brands are properly maintained they typically last much longer than 8 years. The company overcharges on parts, which I've called them out on and had the price reduced (check the records if they'll let you...you have our permission.) Hughes Gulfport FL"