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"John was great to work with. He kept in contact so I knew what they were doing each day. He provided a calendar of the work at the beginning of the project and they stayed on schedule. Keith was great on site as well."

"Carson was quick to respond to my request for services and we were able to schedule an in-person consult right away. We had a tight window to get the job done and he was right on time and got the job done in the allotted time and did a really terrific job for a fair and reasonable price. I would absolutely hire again and recommend Carson and Relax Restoration 100%."

"They showed up promptly, answered our questions, and removed the asbestos from 3 bedrooms and 2 bathrooms."

"Good people attending to all the details and doing a geat job. Everyone from office staff, project managers and line workers were so supportive and working towards solving the problems and getting our house back into shape after the water damage. Great team -- highly recommended."

"I just recently had a duct cleaning done by a reputable company after moving into another home. The time and manner in which they performed the service was well beyond what I had experienced with Top Dog. So, that is why this complaint is being filed after more than 1 yr. Top Dog advertised (and still do) $99 for 10 ducts and $15 for each additional duct. Also, they said there would be an additional nominal charge for being outside of their normal area. My home had 14 ducts, so the service charge should have been $159; however, they charged $400 plus $30 tax. In addition for the exorbitant bill, only one guy was there for 1 hr, failed to clean several of the ducts, and instead of using a large vacuum hose placed at the furnace plenum and compressed air via the vents, they only used a small brush ad vacuum hose via the vents. Clearly, I received unsatisfactory service (now that I know how it should be done) and was grossly overcharged. Its outrageous that Top Dog has an A+ rating with the BBB. I would never recommend their service and disgusted that they are still in operation."

"Horrible communication. Delayed work for months which cost us a lot of money. Brandon and Detailed by Design are not upfront about costs and their ability to complete projects on time. We met with the owner Brandon to address all the issues and finally agreed to a resolution which would have still been a loss to us however he reneged at the last minute and did not pay to replace the old furnace he tried to pass off as new. If you choose to use this business, check all receipts on "new" appliances they say they installed. We reported this business to the Department of Labor because of the shoddy work in installing the furnace and because the furnace was old when we paid for a new furnace. The dept of labor confirmed they were not licensed to install the furnace. We paid for a new furnace ourselves and a licensed contractor to install it. Overall a lot of issues and an absolute nightmare. We are still working on recouping some of our costs from this business."

"They were very professional, they're good and did the job good."

"Our experience with Nic at Arko was top notch. He was personable, friendly and listened to what we wanted to have completed on our project. Throughout the project, he communicated well and often. Overall, we are satisfied with the final outcome of our roof being redone. The 5 stars is for Nic, I wish I could rate different aspects of our experience differently. For the crew, I'd probably give 2 to 3 stars. They laid tarps out around our house and garage, however it was windy that day and they didn't weigh them down, so they blew around and a lot of tear-off material ended up in our landscaping rock, which goes all around the house. We picked up over 200 nails when they were all done with their cleanup, which included using a leaf blower to blow off patio and driveway and blew the nails and slate into the rock, which pretty much buried the nails in the rocks since the rocks were blown around as well. When we called Nic about this, he sent Wyatt to come out with a magnet and was very thorough in the grass areas around house and found quite a few more nails. He was also very polite and friendly. In the past months since the work has been completed, we are still finding random nails and I'm sure we will find more over the years as the rocks shift. Another issue we had was when the crew was loading the shingle packs onto the roof, they were dropping them from waist level, rather then bending and setting them down. I understand they are heavy, but we now have squeaks in our house where we didn't before. It shook and rattled the house like they were going to come through the roof. We brought our concerns to Nic and he was going to relay them to the correct people. I hope its been addressed and future customers won't have the same problems. A few days after roof was done, we had a very hard rain with wind. There was some water in our garage by our furnace. Nic came out the same day and spent a large amount of time trying to figure out where it had come from. He was very thorough and took lots of pictures, went in attic of garage and on the roof. We determined it was from the wind blowing the rain sideways and through the exhaust pipe. It hasn't happened since so I am comfortable with that determination."