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"The Pro Nathan did a good job overall. However, I was charged four hours, and I noticed that the time did not equal 4 hours after I saw Nathan take an hour's lunch, which I believe was added to the service hours. Additionally, I noticed after he left that he left the panel off of the circuit breaker, leaving it for me to re-install."

"I was a customer of American Home Shield warranty company from 2019 to 2022. In 2021, I began experiencing issues with my heater. A contractor affiliated with American Home Shield came out to assess the problem and determined it was electrical in nature. American Home Shield then dispatched Moen Electric to address the issue. At that time, I believed the problem had been resolved. Since I reside in Texas, where it rarely gets very cold, I seldom use my heater. I typically rely on a desk heater in the rooms I occupy and keep the central heater set to 65 degrees during the winter. In December 2023, I began receiving services from Choice Home Warranty. At the end of December 2024, I noticed that my heater was not turning on. Consequently, I contacted Choice Home Warranty to schedule an inspection. The following is the assessment provided by the technician on January 6, 2025: 01/06/2025: THE HEAT KIT HAS BEEN EXTREMELY MODIFIED FROM ITS FACTORY STATE. ALL WIRING FOR THE THIRD HEAT STRIP HAD BEEN DISCONNECTED FROM THE 25A BREAKER AND LEFT EXPOSED INSIDE THE UNIT. ON THE LOAD SIDE OF THE 60A BREAKER HEAVY GAUGE WIRE WAS PUT IN AND CONNECTED TO THE CONTACTOR. FOR THE FIRST TWO HEAT STRIPS AND THE HEAT STRIPS WIRED TO ALL COME ON WITH POWER FROM THE SINGLE 60A BREAKER. THE CONTACTOR IS FRIED ALONG WITH THE CABLES CONNECTED TO IT AND THERE IS EVIDENCE OF BURNING INSIDE THE CABINET. IMPROPER INSTALLATION. HEAT KIT NEEDS TO BE REPLACED WITH CORRECT HEAT KIT AND CONTACTOR AS WELL. I KILLED ALL POWER TO SYSTEM. Following this alarming report, I contacted American Home Shield and was advised to reach out to Moen Electric directly. When I spoke with Moen Electric, they flatly refused to fix the issue, claiming they could not verify whether anyone else had made repairs after their work. I assured them this was not the case, as no one else had worked on the unit, but they remained uncooperative and rude. I am certain that no one has tampered with the system since Moen Electric's initial repair. Given the severity of the safety hazard they created and their lack of accountability, I strongly advise others against using this company. Their disregard for customer safety and failure to take responsibility is appalling. This is not the end of this matter. I intend to pursue further actions to address this dangerous negligence."

"I was very pleased with Texas home builders team. They worked very diligently, very professional and made sure that everything was put together perfectly. They were timely and conscientious, very pleased with their job and glad that I reached out to Angie for their services. Even working through the rain to complete the job. I recommend their services. Thank you Eli and the team for your hard work."

"Professional and fair priced. Rodney did aa great job replacing my dyer vent ductwork in the attic, living in Granbury it's hard to find someone that will come out this way. Excellent communications, great work. Highly recommended handy man."

"Joshua put in grab bars for our safety in going from house down steps to garage as well as going outside to garden. He understood exactly what we needed and installed it perfectly."

"He did an absolutely wonderful job. His quote was exactly what he said it would be. He was friendly, took his time doing the job right. I would definitely be hiring him again for my next project."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."