Get matched with top central a/c service or repairers in Cleveland, OH

"Good"

"Sam was extraordinary. Sam is a true professional, with over 30 years of experience, he knew exactly what needed to be done, and he handled everything with professionalism, class & experience. Sam was truly a joy, and a pleasure to work with. "

"I had purchased a new HVAC for installation in my home. There were challenges to getting the cooling unit to function as well as running new wire. The job took several visits to trouble shoot and complete. The service staff, Ian Bryan, and Will were cordial and professional throughout the process. And the manager, Eric, was assertive in contacting me and trying to schedule a final service appointment to get the issues resolved so the system would function properly. This company is definitely motivated and intentional to keep customers happy and satisfied. They are tidy and clean up afterwards. I would use this company again based on K&K's bottom line of doing the right thing when there are complications."

"Super professional, and was quick with the job!"

"We needing to replace a broken furnace in our new home recently (11/22/2021). Our home warranty would not cover it because the owner Scott told them it didn't work at all (the heat exchange was cracked) and the unit still powered on and the blower worked. However because he told them that they would not cover it. This was the start of winter so I had no choice but to have the unit financed so they would replace it at my expense instead of going through the home warranty. I paid $4k for a unit that pushes about 1/2 the BTU of my old unit and from what I can tell sells for about $1,500. It isn't even rated for the area its covering. Then it took hit "technicians almost an entire day to install it and get the thermostat working. They eventually had to call what seemed to be a senior tech over to help them. Once it was done we realized a few weeks later that we were smelling stagnant air from the basement and I examined the area and found they had cut out and removed the return duct and never reinstalled it on the new unit. So it was pulling air from the basement and our return was CUT out with the support pieces still hanging and a big hole in the basement duct. I called to get the return put back in and was told Scott would need to take a look. He came out and weeks later had still not called me to setup getting the work done. I called back again and they got ahold of Scott and he quoted me like 1800 or something stupid. This install was not just improper but has been deemed unsafe by the county inspector. Thye have been notified to fix this immedietly to be code compliant and be able to use it again. As of about 2 weeks ago we still have not heard from them about when they will resolve this."

"Andrew’s work went above and beyond what was requested. He is very talented and conscientious. Would use him again in the future."

"Jason gets the job done right! He is on time, honest, fair, clean and very kind. Nikki does a wonderful job with scheduling and keeping Jason on track. They make a great team. We will always use and recommend Lance Homes to friends and family for future projects. Thanks Jason and Nikki!!"

"Kris/KMA Home Improvement was great! What I thought would be an easy project turned out to be more than I thought it would but Kris was great. I was having mold issues from condensation coming through the drywall from duct work. He came up with a solution to fix the issue and hopefully prevent it from happening again. He went above and beyond with the prepping so I never had to clean up a mess from him like I did when the previous company tore the wall down to check where the mold was coming from. He did any amazing job painting everything and even went above and beyond by helping me install a new outlet cover to the ceiling where my garage door opener plug in. Very happy with Kris and already have plenty more projects in mind to hire him for!!"