Get matched with top tankless water heater installers in Cleves, OH

"We received estimates from multiple HVAC companies, all the estimates were within a few hundred dollars of each other, and all the companies installed reputable brands of systems. One of the primary decisions to pick this company over the others was due to more favorable financing terms. There was a small snafu with clearance of the water heater exhaust, which was noticed by the technicians before beginning the work. Ultimately, they decided to fix the exhaust issue, which included a lot of extra work, but enabled them to complete the installation of the new furnace within a week that the work was originally scheduled. And they did not charge extra to do this extra work, which is a bonus. The installers, Kyle and Hunter, did a great job, were very knowledgeable, and were very personable/professional. We would highly recommend to others."

"When my water heater was in need of repair, I called them, they were prompt, courteous and professional. My water heater was 29 years old, no hope of a repair. I was shocked how much it cost to replace it. But I was given several options. I was told there was an issue with my vent, that there was a backdraft. I thought it was a sales pitch, so I found out how to check it my self. It was true, Carbon Monoxide was coming back into my basement. Yiikes. I went with a tankless water heater, mainly because of the warranty. The plumbers we very fast and friendly, it was complete in 5 hours. Inspection was included, of course we passed. I would recommend this company to everyone I know."

"Nick was exceptional! On a late Saturday morning, he provided an estimate, and by 5:00 PM our hot water was restored. He also cleaned up the water heater area, demonstrated to us the tank lighting procedure, and was very pleasant and courteous."

"Had a complex issue with hot water heater. I was able to contact technician without calling main number."

"Zach was extremely knowledgeable on helping me go from a gas 80 gallon water heater to a tankless setup. Makes a world of difference having endless hot water. Got the job done in a timely manner and price was exactly as quoted."

"Theyâ re pricey and it took a couple days between waiting for diagnostic appointment then a couple more for the water heater to actually get installed. Josh came for our install, he was quick and friendly. The quality of work is great."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

"Tommy, the owner of TNT Services Plus LLC, was great to work with. He was quick to provide the needed information when I reached out for a quote and was able to fit us in right away. His work was done quickly and to a high standard. We needed the water heater to close on the house we were selling and TNT Service was a critical part in us meeting our deadline, and within budget!"

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
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