Get matched with top basement drainage channels installers in Clinton, KY

"they did great"

Crawl Space King is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"We are seniors who had foundation and floor support work done by AccuLevel. Soon after they got paid we started finding more & worse problems arising from their work than what we originally contacted them for. The floors they ?fixed? were not level and started heaving like a roller coaster, many of the doors do not open or close properly, our finished floors are squeaking & popping up all over and the foundation is shifting & leaking more that it originally did. Twice they sent out servicemen to fix the problems by making adjustments; that only made it worse. The last service man said that the problems were bigger than he could handle alone and would set up to have a crew come back in warm weather to make the needed repairs; that hasn?t happened yet. We found out that much of the work was done wrong and not done as per the plan and specifications or what our salesman told us would be done, the materials we were quoted, paid for and supposed to be used were substituted and never instal"

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"It went great! They were very professional and were here when they said they would be and cleaned up behind themselves. We did have a minor leakage problem with the first rain, but we called and they were back here within a couple of days to fix the problem and we have had no leakage since. I was impressed that they handled the call back so quickly, which to me, says a lot about their integrity. The company that did our original waterproofing has left Kentucky and our "lifetime" transferable warranty is now void, so having been burned once we were a bit leery, but they proved to be a very reliable company. Would not hesitate to recommend or use them again."

In business since 1963. Licensed,Bonded,Insured. 145 Employees

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"Couldn't be more pleased with the job they did. Crew was friendly and explained everything. And job was completed below the estimated cost!"

"They were no complaints with them. Very reliable, recommended them to my neighbors and to my knowledge, they don't have any trouble with them. He's responsive, he's on time, he'll be here when he says he's gonna be there."