Get matched with top central a/c installers in Cochiti Lake, NM

"I am very pleased with the service and equipment. Patrick was prompt, did the work quickly and cleaned up afterward. His price was very reasonable and he has called to check on the system and make sure I am satisfied. I know he will be there right away if I have any problems. I had no experience with choosing a system for an older house in Santa Fe. There is no ductwork. It was heated with a wood stove. The mini split system has given me three zones in the house where I can control the heat or cooling separately. This is perfect for me because I don't have to heat or cool areas that I am not using."

"okay... there were initial leaks after the install but they came and fixed them."

"One Person’s Thoughts A career focused upon business strategy for global companies has taught me that there are two types of relatively successful (lifetime duration unknown) to successful (long-term over many years) companies; • Good companies • Great companies. Good companies focus upon sales and immediate revenue events. Immediate sales revenue is a singular event -- once the revenue is in the till future revenue requires significant renewed efforts and becomes much less predictable. Sustaining a company upon immediate revenue is a difficult, high energy, and high cost of customer access process. Great companies focus upon building brand through long-term customer partnerships. Building these customer partnerships requires expending much more effort and customer care up front, while micro-focusing upon building long-term sustainable revenue from families of parents, children, grandchildren and family relations. Great company customer partnerships also lead a to durable, sustainable brand image for companies; recognizing that brand image is not build by money and/or advertising, but by understanding and humanity on a customer by customer basis. Brand image is customer experiential and cannot be created through advertising, marketing or immediate sales. Building customer partnerships requires understanding and customer compassion through five phases of partnership: • Initial information and needs analysis • Marketing and sales • Customer care by actively and compassionately resolving all customer questions and concerns • Installation with open information sharing about timing, concerns, issues, and challenges • Customer follow up and care – touching the customer during and immediately after the install event and in an on-going manner at least three to four times a year after that. From my very recent experience, Road Runner a Good company, one with a way to go to become Great!"

"Julian Lopez, the Technician, is quick and efficient... I could have gotten the job done at a cheaper price elsewhere but for a few dollars more I ve got piece of mind. If you can afford it go here. Sometimes I can and sometimes I can t. This time I can so I decided to go with Albq Plumbing Heating and cooling. Really to assess and install a new pump for my cooler was around 200.00 which I thought was reasonable."

"Title: Exceptional, trustworthy plumbing — highly recommended Galactic Mechanical & Plumbing exceeded every expectation. After a frustrating runaround with other companies, Jordan drove up from Albuquerque to Santa Fe, waived the trip charge, and quickly diagnosed that I only needed a faucet fixture (not a full sink). He went to Home Depot, installed the new fixture, fixed a few other small issues, and left everything working — all billed fairly for one hour of labor. Jordan was professional, efficient, and honest; Megan in the office was courteous and helpful. As a longtime local with two homes, I’m already planning to use Galactic as my go-to plumber. Highly recommend them for reliable, respectful, and skilled service. Thank you, Jordan."

"The crew that worked on this remodel, led by Alejandro, were prompt in arriving, patient with our questions, and very responsive to our requests. They were very skilled and thorough, and completely changed our home for the better. I highly recommend this company, since it provides full services, such that plumbing and electrical are available from within the organization, as opposed to waiting for subcontractors to respond."

"We have a off-brand (Evergreen) mini-split installed in an enclosed porch space. The compressor on the unit intermittently failed to turn on, so we had no heat in that space. Technician came out, checked wiring, determined that the capacitor, although within specifications, was on the low end of the spec, and recommended replacement. Problem solved, cost was reasonable, no problems since."

"My computer (Windows XP) was running very slow and had become almost inoperable. It was taking a very long time to process anything, especially anything to do with the internet. IE was taking 100% of the cpu most of the time. Jim worked on my computer remotely for several days defragging, cleaning, anti-virus, malware, etc., but could not get it to perform anywhere near where it should. We decided that I needed a new computer. Jim built me a new computer (Windows 7 with racing stripes). The new system works very well and I am pleased with it. When Jim switched my files over from old to new, the Kodak Easy-Share program with my pictures did not get transferred. He has promised to make that transfer when he installs a new door covering the DVD reader which was broken upon setup. I will update this review when this occurs. I am very pleased with the new system and would do it all over again if a similar situation were present.
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They called to tell us they would be later than planned due to complexity of the previous job.  They arrived at the second time they had estimated.  They were friendly and interested in all the projects we had lined up for them.  They got to work right away. They explained what they were doing and gave reasons for the improvements.  They listened to requests and suggestions we gave.

After they were done, they cleaned up everything and reviewed all the work with us. They reassured us that if anything needed further attention, they would stand behind the work and get it taken care of.  They were here for 2 and 1/2 hours and reduced the hourly fee even though we had both technicians working, which we greatly appreciated.

Unfortunately, at 11:00 pm the hose from the faucet blew off while I was rinsing a dish. We left a message for them. They had cleaned up so well, they took the box and installation  directions.. so we couldn't tell what was wrong.

The office called a bit before eight and the two guys were back at our home by 9:00 am.  They examined the problem and determined it to be a missing part on the faucet hose, not on the inventory sheet, so they never noticed it was missing. They checked in with the company owner and received permission to go to the home improvement store with our receipt and the product instructions. They negotiated with the manage on our behalf and returned 15 minutes later with the tiny plastic part, attached it, re-checked the hose, and were done.

Needless to say we were thrilled!  They did not charge us for their time!  They are builders of good Karma, indeed!

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"Quality work. Good information and responsiveness from Residential Manager (estimator) Kevin. Installers Joe and Brian are also very professional. Showed up on time and performed the work efficiently and thoroughly."