Get matched with top in Collinsville, IL

"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"As advertised... Great job cleaned instead of refinish
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"Marcus the owner of the company got his crew out to the house and replace the water heater. I would recommend him highly!!!!!"

"Got the job done the same day, and cleaned up after themselves."

"He was very professional and pleasant to work with. He didn't mind me asking a ton of questions while he worked. I will seek his services in the near future for repairs. The replacement looks better than the original decorative frame surrounding the exterior window. The seal was flush and tight. Its hard to see where one piece of wood ends and the other begins."

"Excellent! Dunn Home Improvement remodeled my dated kitchen and removed a wall. It was a project with many changes due to delays and discontinued products I selected. They were very patient and responsive with me when I was reworking my over all design. Their workmanship is exceptional and they are great a keeping the job area clean. Plus, they are prompt and responsive! Experts in all things construction!"

"Mr. Hoover was in and out.  Only worked about 3 - 4 hours himself, and then last two days had another gentleman all day working.
I don't think he realized the amount of wood work that needed painted.  But very satisfied with the work and would hire him again.
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"Work started May 14, 2015and was completed in late July. We found Wade and his crew very easy to work with. Wade personally checked daily on progress and regularly communicated with us about any changes or delays in scheduling. The delay in completion was the result of the rainiest June on record and an unexpected problem getting the color decking we had selected for the porch. Wade researched and presented an alternative color choice close to our original selection for our approval ? we are very pleased with the new color choice. The decorative sidewalk turned out beautifully and is a nice focal point for our house. We are very happy with all the landscaping and the multiple stone garden walls. Wade added several additional features from the original plan that have enhanced the appearance of the landscaping.
Wade was genuinely interested in producing a result with which we would be happy. He regularly stopped to make sure we were satisfied
with the way things were progressing and that we had no problems with the work. He quickly responded and resolved problems we had with a latch on the fence and railings on the deck. His crews minimized any mess related to the work and promptly removed remaining materials once work was completed. Working with Wade and his crews has been a positive experience.

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"Email communication was hit-or-miss.  Sometimes I would get an immediate response, other times weeks went by and I didn't get a response until I prompted them for an update.  The installer was polite and professional but several of the trim pieces were damaged on installation and the fit and finish is not great.  It took over a month to get the damaged parts replaced and one of the replacement parts is also damaged in the same location as the first piece.  It's not noticeable enough that it's worth taking another day off work to have it replaced again, though.  The caulk lines are not very even, the drain is not centered in the floor of the shower, and the trim piece around the shower handle is off-center as well.  I will admit that I can be fussy about these sorts of things and these may not be issues for other people but it's bothersome enough to me that I wouldn't use Re-Bath again.
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"The service was wonderful. They were timely and professional."