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"Timely and quality work"

"Joe,James and Bobby did an excellent job replacing the sump pump And drains. My husband and I were so impressed with their abilities and how hard working they were. I would highly recommend Ground works Manchester to anyone who needs the same work done. Thanks to all the gentlemen for their professionalism and work ethic"

"Beware and be absolutely sure you ask them the right questions before the work begins. We were ignorant and trusting both big mistakes with these guys! "

"Emerald was hired to waterproof our brick chimney. After two visits to get it right they still failed. Patrick explained that Emerald fired the manager, Ryan, who supervised our job because he used cut rate products, mishandled this and other jobs. Patrick came out and promised they would get it right. This was over 2 months ago and they have yet to follow through. They are not returning calls, basically ghosting me. I?ve left many messages and texts, no response. I?ve asked for my money back but no response. Starting a complaint with the BBB and will sue to get a refund. Do not hire Emerald Construction. "

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Kenson was very thorough and professional, and applied lots of experience to tailor their services to our exact needs."

"Ronaldo will provide feedback which is nice. When I insisted that they leave the block edging where the new beds were added he expressed a couple times that he thought it would look better without, I eventually saw it and was glad he suggested it. His crew also added a cute little circular rock area when they extended the bed and some of the rocks weren't needed."

"Worst experience working with a contractor we have ever had. Lack of communication was astounding. Reached out to start the project on our tiny front lawn in June/July. Didn't start planting until mid October. Was told there were 5 jobs in front of ours. Ignored photos of exactly what we wanted. Finish product is passable at best. Would not recommend."

"Lisa and team were amazing to work with … and they did it AGAIN! This is the second big project I have done with Affordable Landscape and they executed this work efficiently and effectively I asked them to give me ideas for a patio and fire pit … final product is a genuine backyard oasis for my family and I to enjoy. They offered creative ideas in their design as the lot wasn’t the easiest to work with. I’m Super happy with the final product and can’t say enough about their work ethic, kindness, professionalism and art ! Thank you Lisa and team!"

"Went well. pumps replaced"