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"Timely and quality work"

"Beware and be absolutely sure you ask them the right questions before the work begins. We were ignorant and trusting both big mistakes with these guys! "

"After meeting with Bob, and being shown and explained the project necessary to take care of our crawl space issue, I was convinced they were the guys for the job, They arrived when they said they would, and finished in the time estimated. A job well done and highly recommended !!!"

"Thomas and Angelo (his crewman) were fantastic. (He had more crew, but Angelo was the only one whose name I knew.) They correctly diagnosed the problem (foundation cracks), sealed everything, installed a new sump pump and redid the flooring. They kept me informed every step of the way and started work within a day or two of hiring. The basement has remained dry as a bone ever since. One thing to note: They do require payment quickly (not all upfront but soon) and do not take credit cards."

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Kenson was very thorough and professional, and applied lots of experience to tailor their services to our exact needs."

"I have had Reuter Foundation repair come out twice to my house to fix some cracks in my block foundation and footing, and they were very respectful and reasonable with the entire process. I couldn’t have asked for a better local company to come out and do the work correctly as well as in a timely manner. I will definitely call them back for any other needs that may arise in the future as they made me feel confident and safe with the repairs they have made already."

"Mario and his crew did an incredible job on our very large project, encompassing a back patio, stairs down to stone walkway on side with retaining wall, and a total redo of front stairs, walkway and front porch. Mario and his crew are very skilled, professional, hard working, and timely. They always solicited input, were open to making adjustments to plan along the way, and when solicited for design advise offered up a wealth of knowledge! He also moved two 23 year old trees. Recommend highly!!"

"We spent 2 years renovating our house leaving our yard a giant mud puddle. Over the course of the winter, we worked with Ron to develop the landscaping plan. In the spring, his team re-leveled the entire lot, installed 2 patios with pavers, sod, a fence, prepped for a shed and put in a new asphalt driveway and vegetation. We are very happy with the final product."

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."