Get matched with top foundation drainage installers and replacers in Conway, MA

"Reliable firm if a bit expensive. I have worked with them since buying the house. They honored the previous owners warranty. I pay for a yearly service on the pumps and when there was an issue with one of the pumps. It was replaced under the warranty. Archie, the service manis fast and thorough. He has been here for most of the yearly visits and is familiar with the installation."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs.\nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project.\nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

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Our property has a low spot, and when it rains it creates a huge puddle (pond!) on one side of the driveway. Because we will be doing some driveway work, we needed to remedy this situation first.  Using both Angie?s List and other sources, we obtained estimates, many of which were quite high and the proposals seemed to be overkill for our situation. We contacted AJ (M&M Construction) and he responded quickly to meet with us to discuss the project. We had sent him pictures of the issue after a rain so he could better understand the problem.  He listened to our concerns, discussed options and give us his best solution and sent us a proposal the next day.

Based on our meeting with all the contractors, we decided to accept AJ?s proposal.  He was very knowledgeable, professional and willing to listen to what we had to say (which other contractors were not...one contractor came without pen or paper, asking us for some, even called his office several times asking how to use the equipment to measure the job!!). AJ stayed in touch concerning the scheduling of the work. The job needed to be coordinated with the driveway job and AJ worked with the contactor to ensure the drain would be placed appropriately. That saved us a lot of phone calls between contractors and left us feeling confident there would be no issues between the two jobs.

The crew arrived on time, got right to work and worked to get the job done in one day. AJ and his crew worked very well together. During the digging of the trench for the drain pipes, they ran into a huge buried tree stump that must have been left during the house construction. AJ offered to remove the stump, rather than work around it, noting that, as the stump rots it might cause sagging of the new driveway. He gave us a fair price to remove it and after some effort, he removed it and dragged it away. Even with that disruption, the job was completed in one day and completely to our satisfaction. After the drain and drain pipes were installed, they raked out the area, leveled it and left it ready for the driveway contractor. They even reseeded the area that was affected by the dragging of the stump.

We have had a number of construction projects done at our home and often we never saw the supervisor or person in charge on the job. But AJ was there from the beginning to the completion of the project. To us, that is important. If there is an issue, we know it will be addressed immediately.

As another client said in their review, I would not waste any time with other contactors. M&M Construction did the job from the beginning estimate to completion (and them some!), exceeding our expectations. Before leaving, AJ made sure we knew to call him if there were any issues so he can come out to remedy them. Thanks to AJ and his crew for a great job. You can be sure that we will use them again and will definitely recommend them.

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"Absolutely perfect service in every way. Thomas explained my options: my existing dryer vent could simply be cleaned out, or it could be improved: straighter path, safer materials. Replaced the whole vent, at my request. Disassembled and thoroughly cleaned out the inside of my dryer and the surrounding area of the basement. I happen to love data. Thomas measured the airflow to the outdoor end of the vent, before and after the whole process — and the airflow increased by 10 times! My clothes had been taking five hours to dry, and now they dry completely in just one hour. I couldn't be more satisfied."

"These guys are the greatest! They saved us a lot of money! We had a dumpster before the bullbag and for 3 tons of material and a week rental of the dumpster it cost us $486! We own the bullbag now, had a full bag - 3.5 tons - picked up and it was only $229! We didn't have any rental charges, excess weight fees, or anything! These guys did everything they said they would! OMG! Everyone should use these guys!!!!! Also, I got the bullbag back! I never have to buy another one and its ready to use whenever I feel like doing a clean out or renovation."

"I contacted Home Facelifters to remove a small concrete barrier from my garage, to repair the porch at the end of my house that was developing cracks and holes around the foundation, and to perform a couple of handyman tasks (replace a doorknob and replace smoke detectors). Joe replied to my inquiry and came out to give me an estimate within a couple of days of when I contacted him. When he and his crew started working on the porch repair they found that the problems were much more extensive than originally anticipated. The porch was actually pulling away from the house, and as the crew started to work on the porch they found a couple of large cracks running the length of the foundation under the floor of the porch, making it unsafe. It was clear to all of us that the porch would have to be replaced. Joe quickly came up with some estimates and found a solution to retain the roof over one end of the porch. He proposed replacing the porch with a new deck. The crew supported the roof on the side of the porch and removed the underlying porch and the concrete slabs. They dug holes for new piers and footing and poured concrete. It was also discovered there was some old (not active) termite damage on the lower side of the house where the new deck would be attached (this was damage that was treated when I bought the house 16 years ago so it was no longer active but the bottom portion of part of that side of the house had to be repaired and reshingled). During the entire process Joe was great about communicating the latest set-back and keeping me up to date on additional expenses. In the end the crew built a beautiful new deck with railings up to code. The job was much more complicated than what I originally anticipated and ended up being more expensive but was necessary. I may have been able to get the work done elsewhere for slightly less money but I do not know that I would have received the same quality craftsmanship. Joe and his assistant were great to work with throughout the process. They communicated clearly about when they were going to show up and about the progress of the work. They worked long days, often after dark, in freezing cold weather but finished most of the work as quickly as possible. There are still a couple of things left to be done (painting and building stairs to the deck) but those things have to wait until warmer weather. This is the second time I have used Home Facelifters for a major project at my home, and I highly recommend them."

"Good painter, good gutters. Stays behind his work."

"It went smoother than I thought it would go. They were great about explaining what they were going to do and why. I appreciated the time they took to talk with me about the whole process. They were very thorough and clean!"

"Professional and Knowledgeable
Went beyond the required service to identify the source of water/pipes connected to the pump
Finally offered to provide services/quote to insulate the basement and hatchway installations
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The first step involved trenching the inside perimeter of the basement slab, which was relatively new and required substantial work with jack hammers (very dusty and noisy). The trench was about 18" wide and 18" deep to accommodate the perforated pipe and the surrounding material consisting of hard plastic "peanuts" to facilitate drainage.  Workmen also installed corrugated plastic on the vertical wall surfaces so that should any water enter higher up on the wall it would be directed into the trench. The trench was then covered with a clear plastic vapor barrier, after which cement was floated over everything and leveled with the rest of the slab.  NOTE: the trenching is very destructive and the workmen will remove any finished elements - baseboard, sheetrock, framing, carpet etc. - to access the walls and foundation. Be prepared to budget repair work on any already-finished areas once the work is done.

The team was invariably punctual, thoughtful and kept the work area clean. Charlie stopped by regularly to ensure the project was moving along as planned and helpful throughout. When finished, the crew cleaned up well and left the site in good shape, although it took some time finally to get rid of the dust.  My only disappointment was that the backup batteries were left in their cases on the floor, when it seemed that they should have been up on a shelf away from harm.

The good news is that our basement has not seen any moisture since the system was installed.  We've experienced some bad storms combining rain over frozen ground and snow and water clearly was getting through the foundation.  We saw the pumps moving significant amounts of water out of the house and the system has been completely reliable.  Finally we were able to finish the basement as we'd hoped because we're confident the drainage system is protecting the investment.

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