Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Conway, MA

"Paul the technician was great. He was professional and informative. I have some foundation issues in my basement and he was able to waterproof everything that was a problem for a decent price. Highly recommended"

"We had a lot of crumbling mortar in our basement walls and were worried about water getting in. Pro Mass Foundation and Masonry came in and did a fantastic job repointing everything. The guys were friendly, showed up on time, and kept us updated as they worked. Our basement looks solid now and we feel much more secure."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs.\nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project.\nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Recently had annual maintenance performed on our basement sump pump system . Louie our tech was courteous, on time and tidy. Would highly recommend this company if you have a basement water problem. We've had our system for at least 15 years and never a drop of water in basement!"

"Great job on basement insulation."

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"Tom just completed a whole house Mold Remediation for me. Attic & basement. The attic which is split into two wings was heavily infested (?), the basement not so bad. This job was complicated by the fact that one wing had no easy access to the attic space. Tom resolved that nicely. He constantly went above & beyond and definitely put in more hours tha he had expected. But- would not take any extra compensation! I would definitely reccommends him for any future work."

"I have now had 4 pickups from this company. Each time it has been with different items: I have had my kitchen remodeled,  a deck torn down and rebuilt, a new roof put on, old fencing disc arded, and a yard cleanup. The only difference in pricing was for the roofing and even though ti was more money it was STILL CHEAPER than a dumpster!!! I don't know how these guys do it, but they pickup on time, without issue andfor the cost quoted. I have turned each of my contractors onto them - now they are using them. SO MUCH cheaper and better service than any dumpster company I have used!"

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The first step involved trenching the inside perimeter of the basement slab, which was relatively new and required substantial work with jack hammers (very dusty and noisy). The trench was about 18" wide and 18" deep to accommodate the perforated pipe and the surrounding material consisting of hard plastic "peanuts" to facilitate drainage.  Workmen also installed corrugated plastic on the vertical wall surfaces so that should any water enter higher up on the wall it would be directed into the trench. The trench was then covered with a clear plastic vapor barrier, after which cement was floated over everything and leveled with the rest of the slab.  NOTE: the trenching is very destructive and the workmen will remove any finished elements - baseboard, sheetrock, framing, carpet etc. - to access the walls and foundation. Be prepared to budget repair work on any already-finished areas once the work is done.

The team was invariably punctual, thoughtful and kept the work area clean. Charlie stopped by regularly to ensure the project was moving along as planned and helpful throughout. When finished, the crew cleaned up well and left the site in good shape, although it took some time finally to get rid of the dust.  My only disappointment was that the backup batteries were left in their cases on the floor, when it seemed that they should have been up on a shelf away from harm.

The good news is that our basement has not seen any moisture since the system was installed.  We've experienced some bad storms combining rain over frozen ground and snow and water clearly was getting through the foundation.  We saw the pumps moving significant amounts of water out of the house and the system has been completely reliable.  Finally we were able to finish the basement as we'd hoped because we're confident the drainage system is protecting the investment.

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"We are very impressed with their excellent masonry work, honest, thoughtful and very hard working. We will use this company in the future and refer this company to everyone we know."