Get matched with top tankless water heater repair pros in Cos Cob, CT

"It went very well! Doug was on time, friendly and professional. He found a problem which we will have repaired soon."

"This company is very professional and clean worker. They explain everything and give fair prices. I look forward to hiring him to update my bathroom"

"We decided not to go tankless but E&R did a great job installing a new 50 gal Rheem heater. Very quick and clean install. I will use them again in the future."

"Matt was great. Very responsive, professional and efficient. Installed a new hot water heater for us is no time. And a very fair price!"

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"The firm responded immediately to my inquiry and arrived at the scheduled appointment date, assessed the necessary repair, went to the closest plumbing supply house and obtained the necessary materials and returned promptly that day to make the corrections. The crew was courteous and professional."

First String Plumbing, Heating & Cooling is built on over four decades of hands-on, master-level experience paired with modern equipment, straightforward pricing and a commitment to serving our neighbors near and far.\n\nWe believe every homeowner in Connecticut and New York deserves a team they can count on whenever they need help. When the lights are at their brightest and all eyes are on us, we will always do what is right and that commitment never fades.

"I cannot recommend Mark more! We called him for a dishwasher installation and pipe repair. He quoted us reasonably - and was generous with his work and time when what we thought was a simple job turned out to be much more complicated. He was absolutely a pleasure to work with - communicative about the issue and his solution, flexible with scheduling, and just an all-around nice guy. We will not be hesitating to call him in the future - our go-to-guy for all plumbing needs."

"Braido is a nice family run company.  I had the original 25 year old furnace and AC. I has the last house on the block to replace them.  Needed to get it done before winter.  They showed up the day I called for an estimate, took measurements, checked old system and discussed in detail my options for a replacement system.   No pressure to sell me the best as we will down size in a few years. A few days later quotes for two systems arrived. I was able to scheduled an installation that fit my schedule.  It was your typical one day job.  Everything went smoothly with the installation, and the old hardware was taken away.  I like this company and recommend them, I give them and A.
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