
Serving Crandall, TX and surrounding areas
Approved (Corporate)
In business since 1935
Free estimates
Emergency services offered
"All three toilets in my house became backed up at 5pm on a Friday. Roto Rooter was the only plumber who could come out. The plumber who came out did clear the line through the ground level clean-out. I was charged double what I had previously paid another plumber for the same service. Then he veered into the purely creepy by texting me, while sitting on my sofa staring me in the face, that he had something to tell me about my drains but I needed to call him after my housekeeper left for him to tell me. He continued to refuse to discuss it despite my saying it didn't matter that my housekeeper was there. He then told me that he wanted to send someone out with a camera to better inspect the line. He said someone would be out at 9am Saturday morning, and that I didn't need to be home. I never heard anything more until more than a week later, when I got a call from "Roto Rooter Dispatch" wanting to schedule the inspection that was supposed to have already happened. So we scheduled it between 1 and 4 today. Since I was told that I did indeed need to be home, I canceled an appointment and stayed home all afternoon. No one ever showed up, nor did anyone call. I appreciate that someone could get my toilets functioning on a late Friday afternoon. Beyond that these people are a total disaster and should be avoided."





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