Get matched with top stone slab countertops repairers (granite, marble, quartz, etc) in Curtis Bay, MD

"AGS was fantastic to work with, from Todd, the salesperson who came to my house, all the way to Luke who delivered a sink grid to replace the incorrect one I originally received. I had contacts with so many of the employees of AGS (Baris, Oscar, Baran, Tiffany, and more whose names I don’t remember) and each one was thoughtful, knowledgeable, helpful, and friendly. Their customer service is top-notch. I had a few minor glitches that were attended to immediately (e.g., the sink grid). I went to the showroom so I could actually pick out my granite stone. It was not a close ride but definitely worth it. The office staff and even the employees in the back with the stones could not have been more helpful. The "showroom" is really nice with lots of granite and quartz to choose from. I LOVE my new countertops, sinks, and faucet. I will definitely be recommending AGS to any of my friends who are in the market for new countertops."

"This is such a wonderful company to work with! The owner and employees are all very professional; and they pride themselves in the quality of their workmanship.
We visited (and re-visited) most of the granite sources in our area. The Paradise Stone has beautiful granite, but we and quot;wanted to be sure.and quot; They were so patient, and they did not bother us with phone calls. After talking with the other companies and checking the quality of their workmanship, we knew that we had to go back to The Paradise Stone. They made a template and offered wonderful suggestions, which enhanced the final product. We were right about their workmanship. The installation went perfectly, and we love our new counter tops.
If you are considering a granite project, I highly recommend a visit to The Paradise Stone. Their displays are amazing, and they showcase their workmanship.
"

"Great! The men knew exactly what was needed and the work very well. They cleaned up everything, were very nice and polite. It was perfect."

"Perfect - great job, they took care to offer me different options and explained how to care for the finish."

"My experience with epoxy 856 was excellent. The workers were professional, they covered their feet and made sure everything was clean when they left. Most of all my counters and floor are beautiful."

"For several years, we’ve been planning to replace our kitchen counters. When Angie’s List promoted a deal offered by Jeffress Stone, we inquired whether this was the deal we’d been looking for. And it really turned out to be, from quality of the stone to craftsmanship to value. First, Jeffress sent us photos of the stones included in the deal. When we realized we couldn’t make a decision based solely on photographs, Jeffress arranged for us to visit their warehouse, where we were treated graciously. But we found something we liked much more than the samples, and feared that the up-sell would bust the deal. But the added cost proved to be reasonable and fair. Both direct contacts were professional and timely. Gary arrived a few minutes early to make measurements and the template, and that process took nearly two hours. As a result, the finished stone fit perfectly. Similarly, the installation crew arrived a few minutes early, and the owner, Dave, followed close on their heels. He was present throughout the entire installation. We were especially impressed by the care with which the crew mixed caulk to match our cabinets exactly for one tricky seam. The crew took care to clean up when the job was done and to make sure we were satisfied with the installation. We’ve received several compliments on the new look in our kitchen and wouldn’t hesitate to recommend Jeffress Stone."

"I though the finished product was well done, until the carpeting on the steps came loose and both the plumper, me and my dog slipped on the steps. Advise Anthony Barrera of the problem, and he promised to fix it. He never did."

"Fantastic job, this company does great work! They were very respectful of the property, very neat and thorough! I would definitely hire again and highly recommend. It’s worth the money spent."

"His work was outstanding in all respects. He was completely trustworthy.  His price was right in the middle of all the estimates I got. In my case he stuck to his estimate but he didn't find any unexpected damage while he was working either. He did the job in 4 hours less than quoted maximum time frame. I'd have no hesitation in recommending his services are using his services again.
"

"

The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

"