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"I was given a window between 1pm and 2pm for an estimate.  The guy showed up almost an hour late.  After determining what was leaking he went to home depot to get the replacement part.  I still had not been given an estimate.  
He gets back and replaces the part maybe 45mins at home depot and 15 mins at my house, then has no idea what to charge me.  Here is where I realize I'm in trouble.  He waits about an hour to talk to his boss and see what the charge would be, so much for getting an estimate before hand.  He finally gets ahold of the guy then tells me its $185.  I asked him if that included the 10% angies list discount listed on angies list and he shrugs and says "uh, I think so", right.  
So basically I feel like a dope for not demanding an estimate before he booked it out to the store, but still that's a little ridiculous.  I won't be using McDonah again.
The work however was fine, he left it in better condition then it was.
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"Extremely well. I live a distance from my rental property, and I felt comfortable working with Marc by phone sending me before and after photos of the work he did. I found Marc to be honest, caring, easy to work with, reliable, dependable, and reasonable in price. My tenants and I are very satisfied with his work, and would not hesitate to hire him again."

"Choice Home Warranty presents their company as the best home warranty. The sales pitch I received on the phone multiple times and in my countless e-mails that they sent. The information stated that repairs are done at times on the same day. I did purchase the warranty in June 2023. I called for my first service on July 21st. When my washer was draining the water my kitchen sink filled up with the water the washer was draining. I was then told that the job is sent out and we wait 24-48 hours for the response with an appointment. So I waited and followed up with a call to Choice. I was told no one had accepted the job. I received a phone call from Falcon Plumbing asking if I still needed service? I said yes!! The service was scheduled on July 26th. That is 5 days after my request for service. Not the same day not right away 5 days later. The young man that came out was very efficient . He cleared the pipe and asked me to run the washer to see that the water did not back up into the sink again. Problem solved. I did pay the required $75.00 for the service. I am very disappointed that Choice sounded like it was better than other home warranty co. I realize that Choice was not concerned with getting my repair right away. I have had a home warranty on my home since I purchased it 5 years ago. I think they are just like protection plans you purchase on a home appliance. Everyone will explain how you need this so much when they are trying to sell it to you. Hoping you never need to use it...Bad first experience."

"Rardins has merged with Mattex Plumbing, but Oscar Rardin is still with them. Very professional, both over the phone and kept me updated through texts on the phone. Showed up as promised and was done within 3 hours. Only real difference was in how prices have inflated since 2014 (last time pump was replaced) $1400 vs $500 The pump accounted for over $1200 of that total. Oscar did a excellent job!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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I wasn't sure this would end up to be a good idea but, it turned out a very pleasant experience. They did it all from start to finish. They spent the first day and a half gathering the trash and debris left by the tenants. They must have pulled four trailers worth of mess out to the dump. Then they went through the whole place; removing nails from the walls, doing the patchwork on the plaster and lathe (where we wanted it repaired and pulled out where we wanted drywall replaced), sanding all the spots and removing the mess. Then they started in with the heavy repairs in the putting in a couple of windows and hanging the drywall where needed, they taped off all the walls, fixtures and windows to ready it for paint. After painting and waiting for it to dry; then they started outside clearing out the brush and debris left behind. They also worked to dress up the yard with great ideas like window boxes and fresh flowers! . They did all the paint work inside the house and finished up by touching up the outside paint. They went back through the house last time and shampooed the carpets, cleaned the stove and fridge, and put fresh new chalk in all the needed spots. I know I may not have all the right terminology but, these folks Really saved the day! When they left the place was spotless and the time and money we spent was well worth giving up the headache of that mess to someone else and finding they'd done a great job! Wonderful!"

"Very nice work, and in a timely manner!"

"It was apparent they were very skilled. They quickly dropped the huge limbs without a scratch on the house, fence or sheds surrounding the tree. They arrived on time and cleaned the area to my satisfaction before leaving. And they were competetively priced! I can't say enough good things about this company."

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