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"I was charged $395 for a Big Blue filter housing installed by Aqua Clear Water System that replaced one that failed (sprang a leak). (This has nothing to do with the fact I change my own filters so any implication that it does is simply dishonest.) I later discovered that the identical filter housing also manufactured by Big Blue is available at The Home Depot for $69.95 and for $59.95 from Isopure Water. The Aqua Clear price of $395 did not include tools or other parts, nor did it include the service call fee and labor charge of $185. Despite the Aqua Clear general manager’s claim that his service fee is in the middle of the pack for Knoxville, others I called (Pipe Wrench, Hiller and Tennessee Standard Plumbing) charge between $39 and $69 and those fees are typically deducted from the bill. The Aqua Clear service technician told me that because the filter housing was just a few days out of warranty there would be no charge. Despite his good intentions, the general manager told him to charge the entire $395, pushing my bill to $580. So there was no transparent pricing and I did not agree to the charge prior to the work being performed. In fact, I was shocked that I was being charged hundreds of dollars for what is essentially a big plastic threaded cup that sells for hundreds less at other retailers. After some haggling, I was able to get the bill reduced to $480, which I think is still unreasonable. The quality of the work, especially where the technician was concerned, wasn't the issue. I have no problem paying more than is customary for high-quality work I can trust, but I do object to price gouging and deception."

"We made a great choice when we hired Rapid Rooter! Our older home had clogs in the old cast iron pipes. They came out and replaced them in just one day. Great price ,Great service!"

"Got done in one day as he promised. Roy is very nice and a very quick worker. I would recommend him to anyone and we will use again."

"Great. Very nice man Was great to explain new things about my new faucet. An stopped the leaks under my sink. I would definitely hire him again. An give him as a referral. He also tighten a nut on the water nob that went to my comode that stopped that leak"

"Ramirez Gonzalez Drywall did a great job repairing my walls and ceiling! They were prompt to our initial appointment and provided a detailed estimate for the proposed repairs. In addition to repairing my walls and ceiling, they thoroughly cleaned (swept and mopped) the work area. I am pleased with the repairs!"

"Great. Professional, punctual and effective."

"Initial quote was great, but it took 7 return trips to get the job completed. The biggest issue was the man quoting it and the people doing the work don't seem to communicate. I had to keep calling them back and asking them to complete the job. They did not communicate well as to when they would do the work. Twice I took a day off work with the understanding they would finish the job. Once they showed up and did 20 min of work and said they had to go to the shop and would be back the next day. The other I called and asked where they were and they said they couldn't make it and would be out the next day. In the end, the work is good, but you have to stay on top of them to get the work completed."

"Very knowledgeable and professional would highly recommend for any septic and plumbing needs"

"All went well. My technician, Leslie, was professional, polite, and timely as well as thorough in making the repairs. He showed the cause of the leak & damage to a bedroom wall &carpet and left the area clear of any evidence of a mess. TY for honoring as a military veteran w/an appreciated discount. Will definitely refer to others in need of plumbing services. Be Blessed"

"They did a great job! They are super professional, understood what was needed, and their work was even better than expectations. I sm very pleased with the outcome and I will definitely hire Tact Contracting again!"