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"I was charged $395 for a Big Blue filter housing installed by Aqua Clear Water System that replaced one that failed (sprang a leak). (This has nothing to do with the fact I change my own filters so any implication that it does is simply dishonest.) I later discovered that the identical filter housing also manufactured by Big Blue is available at The Home Depot for $69.95 and for $59.95 from Isopure Water. The Aqua Clear price of $395 did not include tools or other parts, nor did it include the service call fee and labor charge of $185. Despite the Aqua Clear general manager’s claim that his service fee is in the middle of the pack for Knoxville, others I called (Pipe Wrench, Hiller and Tennessee Standard Plumbing) charge between $39 and $69 and those fees are typically deducted from the bill. The Aqua Clear service technician told me that because the filter housing was just a few days out of warranty there would be no charge. Despite his good intentions, the general manager told him to charge the entire $395, pushing my bill to $580. So there was no transparent pricing and I did not agree to the charge prior to the work being performed. In fact, I was shocked that I was being charged hundreds of dollars for what is essentially a big plastic threaded cup that sells for hundreds less at other retailers. After some haggling, I was able to get the bill reduced to $480, which I think is still unreasonable. The quality of the work, especially where the technician was concerned, wasn't the issue. I have no problem paying more than is customary for high-quality work I can trust, but I do object to price gouging and deception."

"We made a great choice when we hired Rapid Rooter! Our older home had clogs in the old cast iron pipes. They came out and replaced them in just one day. Great price ,Great service!"

"Got done in one day as he promised. Roy is very nice and a very quick worker. I would recommend him to anyone and we will use again."

"Great. Very nice man Was great to explain new things about my new faucet. An stopped the leaks under my sink. I would definitely hire him again. An give him as a referral. He also tighten a nut on the water nob that went to my comode that stopped that leak"

"Ramirez Gonzalez Drywall did a great job repairing my walls and ceiling! They were prompt to our initial appointment and provided a detailed estimate for the proposed repairs. In addition to repairing my walls and ceiling, they thoroughly cleaned (swept and mopped) the work area. I am pleased with the repairs!"

"Great. Professional, punctual and effective."

"Floors Sag or Shake was one of three estimates we got to reinforce the sagging floors in four rooms of our older home. We went with them based on the work they proposed and their positive online reviews, and we are completely satisfied with their work. They worked over three days to pour concrete footings, jack up the floors as best as possible, and then add permanent supports. They also removed an old vapor barrier and installed a new one. Each day, they arrived early and worked through the day. They communicated well and were courteous and professional. Prior to their work, our floors were not even close to level. More importantly, when walking on them, we could feel them "giving" under our weight. Now, our floors feel solid and look level throughout the house. While this type of work isn't as "fun" as other renovations, the cost of this repair is worth the peace of mind. Every time we walk across our floors, we are reminded of our investment. We also feel good about the transferable warranty—should we ever sell our home, a prospective home owner will have a good indicator that we invested in keeping this home safe and stable. Thanks, Floors Sag or Shake!"

"Very knowledgeable and professional would highly recommend for any septic and plumbing needs"

"All went well. My technician, Leslie, was professional, polite, and timely as well as thorough in making the repairs. He showed the cause of the leak & damage to a bedroom wall &carpet and left the area clear of any evidence of a mess. TY for honoring as a military veteran w/an appreciated discount. Will definitely refer to others in need of plumbing services. Be Blessed"

"They did a great job! They are super professional, understood what was needed, and their work was even better than expectations. I sm very pleased with the outcome and I will definitely hire Tact Contracting again!"