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"Could not have asked for better service. The recommended product is working great, the installers were professional and so far the service technicians are top notch."

"Excellent! The whole process was explained well, and the installation was very clean and efficient."

"We were very happy with them. I think, they were very punctual, I would probably remember if they weren’t. I think, it took one day to install the system. They left the area cleaned and took away the other unit."

"Very positive experience!  After three other plumbing estimates, found Heil doing the same job in another part of my community.  I was able to check out their work first hand.  They came by after working all day on a job to give me an estimate on mine.  Joseph was confident and knowledgeable.  He and Robert answered all of my questions with care.  I appreciated their sincerity and time.  They did not rush me or disregard my inquiries. 
The quote was thorough and timely.  The follow through was exactly as discussed and expected.  I worked with Tim to finalize details of my repair estimate, including comparing all elements of the contract with that of other plumbers that priced my job.  When I expressed concern regarding duration of warranty, he discussed with the company owner and was able to align on parity in parts/labor warranty.  I also spoke with Laurie, and she was knowledgeable and considerate in addressing my questions/concerns.
It was necessary to wait for an install appointment, but it is what it is...business is good for them!  I was agreeable to waiting because I felt 100% comfortable in my decision to commit the work to them.  Tim was able to move my install date up one day to accommodate an out of town situation...which I appreciated.
On the day of the repair, greeting the crew leads at 8AM was a welcomed sight!  Joseph, Robert, and two other workers arrived on time and got to work.  They were conscientious, neat, and took pride in their work.  Drop cloths were laid, buckets were used to contain concrete jack-hammered from my foundation floor, and plywood was layed to hold dirt and sod displaced.  Time was spent hand-digging around so many utility lines, it looked like spaghetti.  I was nervous my neighbor's services may be impacted by a cut line, but there was no issue.
This group of four men worked together well.  They seemed to have a rapport, enjoyed each other's company, and they treated each other with respect.  There was definitely a sense of teamwork and I liked seeing that.
The new line was  confidently pulled through tunnel of existing line, and work was finished by 220PM.  No major yard trenching!  Yeah!
Crew even returned a short time later in response to my panicky call to the office for concern of hearing water running in my house.  I quickly discovered it was a leaking toilet...likely a result of a warped rubber gasket after sitting with no water for a while.
I was embarrassed, but Robert was good natured and understanding :-)
It's not often I can say spending thousands of dollars on an unplanned repair was a positive experience...but in this case, it was. 
I went with my gut, read up on reviews, saw their work first hand on another job, and am pleased with their work in my own home.  I would not hesitate to recommend them to friends and family...and I plan to use them again for a small plumbing job on my shower.
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"This guy saved us a lot of money last year. Very good technical expertise, great communicator, went over and above to fix our unit and even made changes and lasting recommendations. Great service!!!"

"The were great! My new furnace was installed the following day. very professional, very prompt, and reasonable priced."

"Not always as responsive as I'd have liked beforehand, had a discussion with them about it. Install went well despite a cure ball I gave them the morning of the installation."

"Outstanding service. Edmond was very honest and completed the job flawlessly. I picked Hocomo to replace the whole unit with a new one."

"Saved me $$! BGE home checked my furnace and said I needed to replace lots of stuff. Doug came out and identified the real problem and saved me hundreds of dollars. Definitely would recommend this company."

"George and Sergio were great, Very professional and took the time to walk me through all of the details of the install. it took all day and they worked hard and did a great job. highly recommend them and pipeworks"