Get matched with top bathtub installers and replacers in Dayton, MD

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"DMV did a complete remodel of our master bathroom and we are very happy with the finished product. The design process was a pleasant one, with the DMV team providing very helpful input that allowed a true team approach between us and their team. The process went smoothly because of the large variety of options that we could see and compare in their showroom and their expertise with 3-D image feedback. They were very transparent about pricing and timing and both cost and time projections were met very closely. Their crew was very skilled and extremely careful to keep everything clean. They did an excellent job with every aspect of the work inspected and cleared by team managers. Finally they were a pleasure to work with from a communication and results perspective. I have already been recommending them to people."

"Project Management Issues & Pending Renovation Work. I 100% agree with one of the previous reviews and, unfortunately, am experiencing the same issues that have caused unnecessary delays and frustration. While the quality of work itself is good, the project management leaves much to be desired. My bathroom renovation started on December 1st, 2025, with a promised completion time of two weeks. It has now been almost a month, and the project is still not finished. I would admit that I am responsible for one week delay in replacing a bathtub. Throughout this process, I have received little to no communication ? no daily updates and not even consistent weekly updates ? regarding the timeline or the scope of work being completed. This lack of communication from the project manager, Orkhan, has caused unnecessary delays and frustration. Coordinating with both the crew and management has been extremely difficult, and the project manager?s attitude has at times been rude and unprofessional. "

"Rich and Mike did an amazing job going over the multiple options they thought would be best for our family. We’re extremely happy with the windows and doors. Every step of the process was seamless and I never felt like I was being sold. No scripted sales pitches or 50% of deals and discounts. Just one honest quote that was inline with the other companies best deals. Would highly recommend them to anyone."

"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."

"Man sent to do various odd jobs in Germantown--install blinds, TV mount, cabinet, etc.--was efficient and easy to communicate with. Did exactly what I needed with quality work and kept me informed of any problems he encountered. Price was reasonable."

"Very well. Workers cleaned up area and worked neatly. Very satisfied with quality of work and would use again!"

"I decided to go with Crowell plumbing for my bathroom renovation due to a few factors, namely: - the flexibility they displayed when I asked for quote variations - the detail with which Robert was able to explain his thoughts on building out my vision - the comfort of knowing Crowell's competency is plumbing first I wasn't disappointed. The outcome looks great and I am impressed at how well they handled the unexpected after demolition. The crew were very professional and personable. Every single one of them are people I'd have over for dinner. That is if they bring their own food. I'm too frugal to fund any banquets. To that end they hit my price point. Another contractor underbid them, but I felt it worth a little extra to opt for the licensed plumbing expertise of Crowell Plumbing. I'm very happy with my choice. Great work guys!!"

"Very professional interactions with Mr. Ali and his team. Didn't try to oversell me on anything that was extra or wasn't needed. Work was completed earlier than anticipated and looks great!"

"He did a good job, requires some innovations. They managed to get thru it and fixed some time. They are very very good."