Serving Dayton, TX and surrounding areas
Approved
Super Service Award Winner
In business since 1997
Free estimates
Credit card accepted
"The pest control service was done quickly and with excellent quality by laith."
+9
Serving Dayton, TX and surrounding areas
Approved
In business since 2020
Free estimates
Emergency services offered
"Lawrence came when he said he was. He did a phenomenal job. He went above and beyond. He set thr traps for what I thought was a opossum and it turned out to be a couple of racoons. The first night we caught the racoon outside. I called him the next morning in a complete panic. He assured me that animal couldn't get out of the cage . From my tone he could tell I was afraid , he returned in the rain at night to remove the animal. The very next day, we caught another and again he deliverer. He was knowledgeable about the job he performed. He gave me recommendations of the next steps I needed to take. I truly appreciated the level of service and I would recommend him to any and everyone. He is my ho to pest control. Love the service, level of commitment, the honesty and level of professionalism he showed. Thanks Lawrence"
+25
Serving Dayton, TX and surrounding areas
Approved
In business since 2013
Free estimates
Credit card accepted
"This is a monthly pest control service."
+2
Serving Dayton, TX and surrounding areas
Approved
In business since 1974
Free estimates
Credit card accepted
"Service representative was very knowledgeable about lawn, shrub, and pest control."
Serving Dayton, TX and surrounding areas
In business since 1998
Free estimates
Emergency services offered
"I had contacted Critter Control after having a problem with a raccoon making a nest in my attic. Fortunately, my next door neighbor was kind and brave enough to trap and dispose of the animal. Craig Howard stopped by and after inspecting the attic and taking pictures of the raccoon's feces in multiple locations there and potential entry points outside my house, came up with an itemized estimate to decontaminate and sanitize the attic; safely remove old fiberglass insulation and blow in new R-36 cellulose insulation (eco-friendly with 15% boric acid). Craig was very professional and friendly. He answered all my questions and concerns and came up with estimates for other optional and follow-up services they can perform. After giving them the go-ahead, they had a crew of seven do the work in one day in a professional and efficient manner. Despite the cost, I was very pleased with the overall experience and results and will hire them again, if necessary."
+17
Serving Dayton, TX and surrounding areas
In business since 2012
Free estimates
Emergency services offered
"Action Pest Control provided a great and extremely professional service."
Serving Dayton, TX and surrounding areas
In business since 2000
Free estimates
Credit card accepted
"David is great. Very professional and knowledgeable. I will use Dragon Pest Control on a quarterly schedule."
Serving Dayton, TX and surrounding areas
In business since 1978
Free estimates
Emergency services offered
"We've had our current home monitored by Smith Thompson for the last decade. When we first moved in, we had them go through the home and verify all the contacts, add a keypad and set up a wireless communicator for reporting, install garage door contacts with a wireless transmitter and ever since, they have been monitoring our home.
Today however, I called them to help us with our move to a new home and wanted them to basically do the same service as before but was greatly disappointed to learn they can't help us. Apparently they don't do installations, they no longer secure garages and before they can even help us, they need to evaluate the home and determine if they're even interested in monitoring it.
So basically I interpret their sales rep's stance that they will pick and choose who they will monitor and only monitor because thy have no installation services available.
Here's the catch... if you go to their website, they talk about new installations, new systems, and even have a tab on their page for existing systems that do come with some limitations but never the less, they state they will have licensed technicians help with the installation.
Suffice it to say, I'm EXTREMELY disappointed in Smith Thompson at this point and now have to search for a suitable company to help provide service.
Update:
I hadn't seen the response from Smith Thompson when I started this update but wanted to add the following update:
I called Smith Thompson back the next day and asked to speak to someone in billing because I needed to cancel our service. I don't recall who I spoke with but she was very nice and I explained to her what happened and what I needed to do. She suggested that I speak to someone else in the sales department and that if I still wanted to cancel I could so she forwarded me to someone in sales and I spoke to Josh. Without going into any details of my previous call, I explained to Josh on the phone what I needed at our new home and that we needed to move out from our current home. Josh was very professional and understood my needs very well and said he'd be happy to assist and that Smith Thompson will be able to meet my requirements for my new home and meet my hectic move schedule as well. I was elated - and relieved because frankly, I'm not sure I can trust anyone else out there.
Response to Smith Thompson's response:
I appreciate the response you provided, it reinforces basically what Josh told me and that again is a relief. I stated to the first person I spoke to that I wasn't expecting anything for free and also told him that my 30-year career in IT started out installing residential and commercial security systems so I'm somewhat familiar with whats involved. When he told me Smith Thompson couldn't help me, he didn't even bother to ask a manager or supervisor so I should have thought then to request to speak to someone else but didn't.
I don't recall who I spoke with the first time but can say that Josh was outstanding and I'm grateful that I called back and got him. Your billing/accounting department deserves credit too for saving a customer relationship and directing me to speak to someone else. Thanks again, looking forward to our new home being secured by Smith Thompson!
UPDATE July 13, 2015
I wanted to provide a final update regarding our project and the support provided by Gene at Smith Thompson. Gene was terrific, punctual, knowledgeable and did a great job. Gene exceeded my expectations but was what I had hoped for from Smith Thompson based on past experiences. I'm very pleased with the final outcome of our project and elated with the support received. Thank you!!"
+6
Serving Dayton, TX and surrounding areas
In business since 1998
Free estimates
Credit card accepted
"Vanessa handled my request for rescheduling my periodic pest control service promptly. Customer service was professional and courteous."
+6
Serving Dayton, TX and surrounding areas
In business since 1991
Free estimates
Credit card accepted
"My teen daughter and i were desperate, being a single mom i was afraid of what it would cost me to rid myself of the rodent problem we were having...Jenkins pest control put me at ease, worked with me on cost and they are almost all gone...have not seen any new for a week now..I would highly recommend this wonderful men and company!! They call weekly to see how its going and they come to rebait outdoor traps....wonderful!!"