Get matched with top sump pump repair or replacers in Decatur, IL

"The crew was knowledgeable, and professional. The work was done in a timely manner and they are very responsive to questions and further adjustments necessary. Sara P."

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"as advertised"

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."

"very well. He replaced an old shower stall in my basement with a new one. He replaced the rotten wood holding it with new platform. Did a nice job. Cleaned up and removed the old."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Service was amazing. They were always clean, very clean and they did it fast. They sent out 6 people to do the job."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

People pleasing solutions since 1984. Popejoy Incorporated is the premier dealer of all the latest commercial and residential products including Trane, Weil McLain, Generac, Northstar Products, Delta, and many more.

Bix Services is a full service basement, foundation and crawl space repair company with access to more than 28 patented products by Basement Systems, Inc. and Foundation Supportworks, Inc.