Serving Decatur, IL and surrounding areas
Approved
In business since 2024
Small jobs welcome
Credit card accepted
"He was great came right away and installed the next day. Replaced piping to code. Great jjob and cleaned up."
Serving Decatur, IL and surrounding areas
Approved (Corporate)
In business since 1993
Free estimates
Emergency services offered
"as installed in 2010, which is correctThe plumbers did arrive about 1 hour and 40 minutes into the 2 hour window. I explained the problem. They asked me to show where the drain went in the basement. They estimated it was about 55 feet from the kitchen sink that would need to be cleaned. They said they would perform a whole house plumbing inspection while there. While one plumber worked on the drain the other checked for natural gas leaks, there were none, and checked the water heater. They told me the water heater was installed in 2010, which is correct. He also told me the anode rod needed replacing. I googled anode rods and found 2 references from plumbing supply companies that verified everything he told me. They also sold me an enzyme to maintain the drain.
"
+5
Serving Decatur, IL and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."
Serving Decatur, IL and surrounding areas
In business since 1971
Credit card accepted
"Service guy came as scheduled. Sent his "service" requirements to home base Home base calls back and lists, a very long list of what needs to be done and a very long list of what is not covered and what each item costs. The overall cost was outrageous and they weren't willing to give it to me in writing. Everything I had to pay for was overpriced, of course! They told me my other option would be to purchase my own water heater and they would reimburse me for what there water heater would cost, but no reimbursement for Labor, building permit, or any upgrades required by the local building department. The requirements of the building department were minimal. I went to Home Depot and had them do the installation and saved many hundreds of dollars. Lesson learned, have AHS do simpler repairs that don't require municipal building department approval. Have AHS pay for the equipment, and purchase installation from a trusted local installer."
+2
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