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"Lenny was prompt in responding to our request for assistance with our refrigerator. He took great care in explaining the nature of the problem and showing us the various difficulties involved with the refrigerator. In the end, we needed a new refrigerator, which he and Kenny delivered promptly and professionally. The space where the refrigerator was located presented limitations in what we could purchase, and they were very patient in exploring appropriate options with us. "

"My fridge stopped cooling. AHS assigned Dun-Rite Appliance Repair. Service tech Jermaine arrived at 10:20am took a look at my fridge and said it's not plugged in, yes I said it's been unplug for over a week. I had to get rid of everything in the fridge and I'm not going to let it constantly run without cooling. He asked did you have any ice buildup? I reply no Ice buildup. He opens up the freezer back panel and said it's the compressor. He immediately follows that statement up with he doesn't do compressors anymore because he's getting too old for that. He then plugs the fridge in and said I do hear the compressor turn on but it could be a relay or something in the coils. No other testing or probing performed, probably because he said I didn't want to bring in my tool bag because its heavy and I don't want to carry it in on something I'm not going to work on. This is the service pro AHS sent to repair my fridge, is a guy who doesn't actually repair refrigerators. Another wasted day."

"Call James to repair washer. Only repair man that was able to come out quickly out of the 5 I called. James came out the next day and was honest about repair. He gave options and ordered the part before he left that day. As soon as the part was in, James returned and replaced quickly. Happy to have my washer back. Very pleased with the responsiveness, communication and work completed. Will call James again for any other needed repairs! "

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"It went well. The installer was always punctual, professional and personable. Work was completed in a timely manner and the clean up was exceptional."

"They did a great job, although a little expense despite the fact that I had already bought the new faucet."

"Joe knew what to do to hook up my refrigerator to the house water supply. He came to my house (ON A SATURDAY!) equipped with all of the required parts to complete the job. He's been my plumber for going on eight years, and I have no hesitation to recommend him to anybody."

"Omar is very professional, respectful and easy to work with. He takes pride in his work and is very reliable. He communiicates and does his best to meet your needs. In the beginning we told him that we wanted to remodel our bathroom and laundry room in time for a big party that we had comming up. Not only did he make it happen, but he did a pretty d*** good job! Our party guests loved the new bathroom so much, one of them even took a shower in it! Lol. I will definily use Omar again for future projects!"

"I hired First State Bath for converting a bath tub to a walk-in shower. I feel so thankful to them from introduction through job completing. They listened carfully to my requests and proposed a small suggestion, but it turned out very special to my need. It was choice of 54" long instead of 60". It adds space for easy moving in the bathroom. It might have no impact to most people, but is very helpful and special in my situation. The project is worked out very well with on time, clean and high quality. They did great job at very reasonable cost."

"Horizon Services Warranty Entrapment New to Delaware, but struggling with a HVAC warranty issue with Horizon. Advice Please. I have been waiting 3 months for an Appointment to get my annual HVAC system serviced by the Horizon team. Starting this process in June, I was told that September 12th was now an Option after 10 min on hold. I did not accept this as this was another month out and I was not available. I have made no less than 5 attempts to get a service appt on my HVAC and each time, since the "10 Year Warranty" maintenance team is 1/10 the size of the fleet driving around, I was told I would be put on a waiting list to be called back. Nothing! No one ever called me. I keep calling them. Horrible! My frustration is a legal one: My system warranty was several thousand dollars on top of the new units and installation. However If i dont get a $149/year Annual Service I void this; if someone else services the units-I void this. I want a way out: 1) Horizon to reimburse or pay another HVAC company of my choosing to perform this service, and keep my warranty in tack in writing. 2) How about a business model for warranty holders: Schedule me like a Dentist....11-12 months year from my last appointment (provided not winter so my AC can be checked), they send me an appointment reminder. This is a big hassle, anyone else have this issue? PS> During my call 8/16 at around 10:30am, i told the representative this was it, if no call back, I would hit social media (Facebook, Linkedin, Nextdoor, BBB). The power of sharing, the power of community. Northern Delaware stay tuned, I will be asking Next Door for Recommendations and a Legal way to keep my warranty just in case and go elsewhere. 12m ago · 55 neighborhoods in General"