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"Travis is a man of his word and I greatly appreciate that quality of character. He did all he said he would and then some and it was accomplished on time. I would recommend him to my friends or anyone who asked."

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"In a pinch last night and in cold weather, my newer furnace was suddenly not functional so I was forced to reach out to Doty after hours. Clayton answered my call and patiently walked me through multiple steps to correct the issue. With newborn babies in the home, the loss of heat required urgent attention and Clayton exceeded my expectations. Although this newer equipment in a newer home was installed by another local HVAC company, I knew Doty from previous experience living in the area and was confident superior service would be provided. I will certainly reach out to Doty first for future issues. Thank you again, Clayton!"

"It was very easy to set up an appointment with Brandon. We had a discussion about the issues with the air condition and he was able to repair the very old system and got it working again. We then discussed the cost of a new air condition system, and the proper way to maintain it in the future. He had emailed the quote within a few hours. Brandon is very good at his trade and also has great communication skills."

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!