Get matched with top fridge, freezer or ice maker repair or service pros in Donora, PA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"We were hooked-up with Air Pro through our home warranty contract and they were just wonderful. They replaced our heat pump that was original to the addition from the early 1950"s and no longer had parts available. Rocco came out to measure and see the area covered by the heat pump. He seemed especially excited to point-out how nice the new ones are compared to ours...(like the remote control!) The main issue with the old one was in the motor of the outside half and at first Rocco was not too sure the warranty company would cover the interior unit, too. He assured us that he would do his best to get the most comprehensive coverage he could. Well, after his communication with them they covered BOTH parts... that could have been potentially Thousands out of pocket! We were still responsible for disposal, concrete pad, etc.expenses (thus the $485.00) but we feel this was more than reasonable! On installation day, Ed came with his crew and thoroughly checked-out the installation area as it was in a room that is 3 walls of all windows and this, unlike the old heat pump needed to be installed up high. They were able to work around any issues from the architecture of the room. He and his whole crew were very professional and polite. They took their time in the installation and then testing the cooling and heating properties for proper performance. They recognized any possible problem areas with the modified installation and paid particular attention to those when running the tests. Before they left, everything was cleaned-up and both Ed and another gentleman on the crew had reviewed the usage and features on the remote control. We bought our 1937 home 18 months ago and have needed numerous repair and service companies since then. Comparatively, this was a very nice experience and I couldn't recommend them more enthusiastically!"

"Serviceman gave the furnace a fairly thorough check up trying to diagnose my problem. He couldn't pin point the problem (an intermittent banging noise), but it wasn't for a lack of trying. Answered all my questions quite well and put my mind at ease concerning the safety of the furnace. His speculation on the problem turned out to be correct - it was something in the ductwork. Would definitely call again."

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"I live 5 hours from Pittsburgh and needed help with my deceased fathers house. I initially used Spoons because of their Saturday hours for an air conditioning repair. I thought it would be a real problem to coordinate the repair work from 300 miles away but Spoons was more than willing to coordinate their service visits with the times my fathers friend and the realtor was available. I wasn't involved with the scheduling at all.
During the period of time that we were trying to sell my fathers house Spoons came out four times; the first time was to repair an air conditioner around my sisters schedule who was in Pittsburgh for a wedding, The next time it was to winterize his house in preparation for the winter and when we had a buyer and the home inspection was required Spoons worked with the realtor so the home inspection and the bank's appraisal could be done and then prior to the closing of the house Spoons came back to my fathers house and made sure there were not any plumbing or furnace issues resulting from the cold winter weather. All this was done without my having to travel 5 hours to be there.
The prices were always extremely reasonable for the work performed and scheduling the work through Cathy the office manager was always a pleasure. My only regret is that Spoons is in Pittsburgh instead of in my current neighborhood. I can only hope that the realtor, who I believe had as good of an experience with Spoons as I did, can send business their way.
My dad's house was recently sold and I appreciate all of the help Cathy and Michael provided. It sure made my life easier.
Thanks again to Spoons
"

"David, the technician for Niyalu Repair Service, was friendly, professional, and efficient. I would hire Niyalu and David again for sure."

"Their technician arrived, who was also one of the family members who owns the company, although his first name escapes me, and gave a thorough explanation as to why thermostatic valves actually won't work in our house, and walked me through the nature of our heating system, which as it turns out, isn't very good. He suggested a cheap alternative that I could do myself, which was basically our only option, and did not charge anything for the consultation. He was prompt, thorough, and gave great advice. I will definitely seek them out in the future for repairs/consultations."

"Don's Appliance does the repairs for Hillmon Appliance - where we bought the oven. As it's out of warranty - and all the warranty people got lousy reviews here, I decided to go with Don's.

I called and they said it would be about 2 weeks for the appointment. At that time I gave them the model number of our range and asked that they please order the thermostat in advance so the repairman could just install it on the first visit. (I was sure that it was the thermostat that had broken.)

They called the weekday before our appointment to give me a 2-hour window for our appointment. Jeff did come promptly in that window and was professional and courteous. He confirmed that it was the thermostat, but said they hadn't ordered it, so we would have to wait for it to be ordered and to come in. It took an additional 2 weeks for the part to get in and then to find an open appointment.

Once again Jeff came in the 2-hour window we had been told, but the part was the wrong one. They had left off a letter of the model number when ordering it, and there is a model with that number, so the part came in but didn't fit. So, while Jeff was at the house he called and asked the office to order the correct part - and to put a rush on it as we were leaving town in a week and we wanted to leave our house-sitter with a working oven. They said that it would arrive in time, and even scheduled our appointment for the day before we were to leave town.

The day before our appointment we got the call for our appointment window, but when I answered they hung up. I called back and asked when our appointment will be for the following day. I was told that the part didn't come in and they wouldn't be able to get here to fix it until the following week. I explained that this is unacceptable and asked to speak to the head of the department. I was transferred to Terry and we had a long discussion. He said that it wasn't his fault that the part didn't come in on time and there isn't anything he can do about. I agreed that it wasn't his fault, but pointed out that it wasn't mine either- and we are going on 6 weeks+ of living without a working oven.  I then asked what he was going to do for me since it was an honest mistake that they made, but it was their mistake, not mine. (And I pointed out that if they had just ordered the part when I asked them to originally, then we wouldn't have had this issue at all.) After much going back and forth, and my rejecting the 10% discount that was offered, we finally agreed to bringing the service charge down to a "2nd visit" charge, which is $99 instead of the $159 I had paid. They deducted the $60 from the charge for the part.

Jeff came two weeks later when we had returned from our trip and installed the proper thermostat quickly and professionally.

I would probably work with Don's Appliance again, but would insist that they order the part while the tech is at our house so I can confirm that it is the right one."