Get matched with top concrete foundation repairers in Dow, IL

"this is the 4th project that I have used Foundation Recovery Systems for to repair my basement walls and the work is always spot on. On this project it was more wall anchors and Devon Brown and his crew did excellent work and were very informative about the work they were doing. They drove on very icy roads for three to four hours to get to my home."

"We had an attached screened-in porch that was sinking.Acculevel came in and detailed every aspect of the repair project and then followed thru to the most minuet detail. Excellent work and very detail oriented. Friendly and cooperative service team that completed the work. This seemed like what was going to be a complicated job, using augered jacks, concrete removal, and replacing trex floor. ...In a nutshell, they made what seemed hard..very manageableand 100% solved.Excellent service, excellant price......Terry M."

"We were very happy with their work. We had an older home with a foundation issue and they did such a wonderful job. They took a lot of care in making sure they did not disturb the rest of the house. Very nice guys to work with, cleaned up after themselves, very professional, and they were very hard workers."

"They were responsive to every call, did the work professionally and cleaned up nicely.  We would not hesitate to recommend them to friends and family.  We had two leaning columns in the back yard that are now straight and piered so they will never shift again.  They then removed a large area of cracked cement and relayed.  It looks fantastic! <br />"

"The biggest problem we encountered with Helitech was their customer service/office staff. On the first day we were told the crew would arrive between 8 and 9 AM. We had to call when no one showed up. We were now told that they would not be able to get here until noon. We had specifically arranged our schedule so that we would be home in the AM. A simple phone call and we could have proceeded with our morning plans and been home at noon. They arrived at 2:30PM and left at 3:30PM. The job was done between 12/20 and 12/28/2017 and was completed in the amount of time as discussed. The piering was finished but the restoration of our property had to be put on hold until the weather improved. They still had to patch the concrete patio and put the dirt back in the 16 holes and grade/seed the ground. On 02/27/2018 we called the office to see if we could get on the schedule for the concrete and grading work. They said they would check and call us back. On 03/31/2018 we called again since we did not receive a call back. They wanted to know what still needed to be done. They couldn't find our records. We emailed the Incomplete Job Form to them. Concrete work was scheduled for a week later and was completed. Grading/Seeding still had to wait due to all the rain the region was experiencing. Called on 04/06/2018, 11 AM, to see if we could get the grading scheduled. No answer, left message, no return call. Called on 04/09/2018, 12:03 PM, spoke with Sommer. She will call us back tomorrow. 04/10/2018 3:12 PM Sommer called back to say they could not do the grading due to rain coming in the next couple of days. 04/16/2018 2:25 PM called to see if they could schedule us to do the grading. Left message, no return call. 04/17/2018 10:25 AM called again, spoke with Sommer. She said we would get a call back that day or the next. No return call. Called 04/20/2018 2:35 PM, Sommer said they would be out the next day to grade. They did arrive the next day to do the grading. However, the did not have a tamping tool to tamp down the area where the Air Conditioner was to be move back to. 04/23/2018 called to find out about getting the AC area tamped down. Received return call on 04/24/2018 and were told they would be out on 04/24/2018 to tamp down the ground for AC. Two guys showed up on that day and did a great job getting the ground ready for our AC to be put back in to place. 05/01/2018 When we were meeting with a contractor to discuss a new concrete patio we noticed that two bolts were left sticking out of the ground from the piers. We called Sommer right away and left a message as they would need to be cut down before they could do concrete work which we scheduled for 06/04/2018. On 05/02/2018 Sommer called back and said they would be out to take care of it. On 05/14/2018 we emailed Sommer to remind her that the bolts still needed to be cut down before our scheduled concrete work. 05/15/2018 Sommer emailed back to say she would be calling or emailing us this week with the expected day they would be out. 05/24/2018 emailed Sommer again since we never heard back. 05/29/2018 called Sommer since she never called or emailed again. We were told we were on the schedule for 06/01/2018. 06/01/2018 at 4:20 PM we call since no one had shown up yet. This was Friday afternoon and the concrete work was to begin that following Monday morning. Sommer was not in the office, spoke with Flo and we were told we were not on their schedule, that they could come out sometime next week. We explained that was not acceptable as the concrete work was to begin on Monday. Flo told me she would tell John and he would be in touch. 06/04/2018 Started calling their office at 7 AM. Finally, at 8:38 AM Sommer answered the phone. We were told someone would be out around 10 AM that morning. Someone did show up and cut the bolts. We are satisfied with the work performed. However, dealing with the office staff, mainly Sommer, was extremely frustrating and unpleasant. FYI: We were forced to select either yes or no on would we hire again. We are really undecided but that is not an option. We are selecting yes, however, depending on their office staff at the time, that could change to a no. We did not want to punish the company as a whole due to one bad actor."

"Great company to work with! I had been given recommendations not to go with the other local company so I went with B-Dry instead. They were easy to work with and even though the job I had done was expensive the price seemed very fair plus a warranty to back it up. They did an excellent job and even cleaned up afterwards. I did have an issue after the install but they got it taken care with no hassle. Never thought my basement would be usable for anything till now exempt collecting rain water."

"<p>As with the previous poster, the main problem we had with FiveStone was communication. Ryan came out and estimated the job (and was very nice, according to my husband), and we sent a deposit of one-third. We were told they were coming Oct. 1, which was several weeks after the initial estimate. We had to call to find out they wouldn't be coming until Oct. 12 The job took parts of three or four days, but the frustration came in being told they were coming, and then not having them show up or call at all and having to track them down repeatedly over the course the week or so that they were on the job. I'm lucky I was home recovering from surgery, because if I had had to take off work to do this, I would had a tough time of it.</p> <p>The workers worked very hard while they were here, but came without some needed supplies and kept asking to borrow our things to do the work (tarps, cardboard, stepladder, box fan, turkey baster to put water in the crack, broom, vacuum, etc.), which also bothered me. They did go out and get plastic sheeting and rags. While they did tarp off the immediate area they were working on, they didn't cover anything else in the room; as a result, everything was completely covered with epoxy dust. They did ultimately clean a lot of it on the last day, but there's still a lot of cleaning for us to do. </p> <p>I'm frustrated because I found the workers nice and hardworking, as well as the staff in the office and I want to rate them higher. I kept hearing about a car accident or accidents people in their company had had as excuses why they were late or didn't have supplies or hadn't called when they promised they would. I'm truly sorry there were accidents, but I just wanted someone to be honest with me about the schedule and keep me up to date. I hope they can get this communication issue solved.</p> <br />"

"There was a cave-in at one location outside the foundation where they had put their equipment, and they came quickly to repair it. They did not clean up very well after themselves for the interior work, and they left cracked tile. They have not come back to look at the extra cracks."

"Expert House Movers brought a crew of 6-8 & came in late August 2013 to start the process of raising & moving the house.  My husband had done all the prep work of disconnecting the utilities & removing the furnace, etc. They dug access ramps to the old foundation/basement with bobcats.  They poked good sized holes around the foundation so they could put in steel beams and jack up the house.  Our foundation was from 1917 & built from old creek gravel cement, so it was pretty tough.  It took three & half days to jack the house & move it over the driveway.  It seemed really fast to me.  The only thing to fall in the house was a picture off the piano.  We still had access to the house through a tall ladder to get clothes, etc. that we needed. <br /> We took over the process of arranging excavation, concrete pouring, and carpenters with more local contractors.  Expert does have concrete people & others they use in the St Louis area that know exactly the requirements needed for the new foundation. <br /> After the basement was poured & cured (curing takes about 3-4 weeks), Expert returned in October 2013 to move & set the house.  They had been in contact with the concrete man for specifications, but there were no slots for the beams when setting the house down.  A concrete worker had to come & cut those slots.  We had a carpenter on hand to finish the sill installment & make sure the sills for the permanent beams was correct & set the support posts in the basement.  We also had a friend's tractor help Expert's bobcat pull the house back over the foundation.  While all this was going on, Expert was jacking and moving supports & placing slider beams & raising & lowering the house.  The process was complete in about 2 1/2 days with care & precision.  Some of the cracks in our house even disappeared.  Great job guys. <br /> Our carpenters returned to build a staircase & some other requirements.  We are working on re-connecting utilities & returning the furnace, water heater, etc. to the new basement.  We plan to move back into the house in the first week or so in November 2013.  It's been a long process, but well worth it.  Made possible by Expert House Movers! <br />"

"They dug and drilled seven holes, which stabalized the footings. Replace the concrete where the pillars were installed. The job went well and the crew was very professional through out the j. If I ever need this rvice again, they will be the first to be called."