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"The technician knew just what to do to open the clogged drain in our old home, including opening the pipe in the basement to properly snake the lower part of the pipe.
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"American Drainz was referred by a colleague after hearing my frustration over the cost of plumbing work I needed in my home. I had other estimates and I felt they were overpriced. My colleague was pleased with their work and their price. I tried them out and I would definitely use them again. Very professional, punctual and fairly priced. They were very caring about my home and cleaned up nicely after the job was complete."

"It was okay the first time. The gentleman came out and fixed my kitchen sink. The job cost $150 which was pricey but I needed it fixed. A week later the leak came back because the plumber admitted he forgot to do a step while fixing it."

"Paul is highly professional and does excellent work. Our old system just wasn’t performing as it should. Paul arrived promptly, worked extremely hard all day long, resolved all problem areas, installing an efficient and wonderful brand new system that now cools our home like never before! He was extremely attentive to our concerns and was also courteous and neat as he worked throughout the day. Paul also followed up with us several times to make certain all was well and we were happy. It is rare to find a contractor who provides top notch service/work and truly takes pride in his work. He is awesome. Would highly recommend ! So glad we found him!"

"Had a leaky pipe in the kitchen sink, as well as a couple of other potential issues. Got three estimates, and Super Rooter was in line with the others. But I chose them because the owner's son, Frank (I believe that's his name . . . they were here in July, so obviously this is a delayed review), was patient in answering all of my myriad questions and I appreciated that. He came back to do the job at the kitchen sink, and he did it well. Ultimately, I didn't need to address either of the other two things I had initially got estimates for (though I might have to with one of them . . . my fingers are crossed). I give them a "B" on price because I can't accurately gauge the market price for the service that was rendered, but since Super Rooter was in line with the others I'll give them a positive grade. And I give them a "B" on responsiveness because after Frank went back to the office with marching orders to have them follow up to set up a service call, I never heard from them. And so, several days later, I was surprised when Frank rang my doorbell with tools in hand. This is a family-run business, and evidently the mother and/or sister responsible for making appointments fumbled the assignment because they never called me. It’s a good thing I work from home and was around. I probably should give them a “C” for that, but Frank helped them gain the “B” when he called to say he’d be late before arriving to give the initial estimate. Regardless, I won’t hesitate to call Super Rooter if and when the next plumbing issue arises."

"Three new tanks (pH, Iron, Softener) were replaced and a new drinking water system at the sink was installed. Great professional people to work with very communitive and honest. Answered all of my questions and provided fast feedback. No issues with system- works great."

"Was in a jam, had new countertops installed and didn’t plan as I was supposed to. Pat was able to install dish washer, faucet and garbage disposal within a few hours of initial phone call to make my life easier! One of the hardest working, honest people I know!!!"

"Bill Frusco and his team of workhorses are the, hands down, most reliable plumbers I know. They stand by their work. All the specialists are very clean, respectful, and knowledgeable. I tried the handy men etc. , but always regret it, then call Bill Frusco to fix it. Great experience and so easy to set an appointment."

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I had a small leak under my kitchen sink which could have turned into a larger issue. I'm glad that he was able to identify that the new garbage disposal was installed too loose and that a screw had fallen out during its use. If I waited longer I could have ended up breaking it and spending a lot more money having it fixed.

 

Overall the job was done timely he was on-time and even came out on a Sat morning before 8am.

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"Excellent. Have used this company twice previously and was very happy with them so I called and Adam fixed my oven. When I purchased the new garbage disposal, he installed it and I asked him if he could look at my side by side refrigerator freezer and the one I had in the basement with a top freezer and I was having a problem with them leaking water because the lines were freezing up. He looked at them before he left and said he could fix them but had another appointment after mine. He came back the next day and fixed both my refrigerator/freezers. No problems with them now. Very reasonable."