Get matched with top oven or stovetop repair or service pros in Dulles, VA

"I originally bought a new microwave at Home Depot. When the installers arrived at my house, they found that the space I had for the installation was 1 inch too short for the microwave I had purchased, so they said could not install the oven. I returned it (and as of today, am still waiting for my payment to be refunded, a week later). The problem is that the area behind my stove is tiled so the OTR microwave had to fit exactly into the space I have. When I explained that to the salesperson at Home Depot when I returned there to buy a replacement oven, he said he had never heard of tile being installed behind a range before. Huh?
After exhaustive internet research and consultation with friends to figure out how to get the right sized microwave, I knew I’d have to go to real professionals. I found Sterling Appliance here on Angie’s List, and they’re right down the road from where I live. When I walked into the store and told the salesman that I had to fit the oven into a very precise space, his first comment was “Oh, you must have tile behind your range.” Bingo, I knew I was in the right place. Not only was I able to buy a high quality GE microwave that was a and frac12; inch too big for my space (instead of the low quality Sharp oven which was the only make/model available in the exact size I needed), but Sterling also said they would do a custom-install, at no additional cost, using a shim to fit the oven into the space I had available for it. Double bingo.
The installation crew showed up exactly on time. The oven they brought with them was damaged; the door was broken. Back to the warehouse for a new one, and a couple of hours later, I had the new microwave installed above my range.
And for reference, what I found is that there is little variation from store to store on the price of the ovens themselves (yes, there’
some, but I found it to be a non-factor in deciding). What really varies from place to place are the installation costs. So for the benefit of other Angie's List aficionados, here’s what I found:
Home Depot: $80 installation fee
Lowes: $130 installation fee
Sears: $180 installation fee
And Sterling Appliance? $120 installation fee. Great deal, highly recommend this place!


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"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"They very responsive, cordial and came ahead of time. The repair man Jason was respectful of my home and cleaned up after the job. His job was a little (maybe a lot) more difficult because we tried to fix the oven ourselves. We took a lot of pieces apart, had many screws laying around but couldn t remember how to put it all back together. Tough job that most people would turn down! He even cleaned my oven which clearly needed it! I will definitely hire them again. Thank you Omar and Jason for your great service!"

"Came on time. Found the reason my refrigerator was leaking of and on. Got right on doing the repair. Very knowledgeable and answered my questions. Excellent customer service. Going to call him again about another project! It was also not too expensive. A win win situation!"

"Excellent service nice guys. I will highly recommend him for any appliances service installation or removal thank you Haroon."

"Knowledgeable. Fast. Professional. Great service"

"Company was the first to respond to my initial inquiry and a consultation appointment was easily scheduled for a convenient time that was very soon. The two technicians arrived on the day scheduled and within the timeframe provided and were safely wearing masks and social distancing in my home. (All appointments/approximate arrivals/on-the-way communications were emailed, clear and correct.) The problem of the control panel not working was diagnosed as needing to be replaced and a follow-up appointment was scheduled after the part located and verified to be obtainable. A quote for the part and repair was given before they left my home. The oven is 15 years old and the lead technician assured me, correctly, that it was much more expensive to replace than to repair. Repair time was scheduled, they arrived on time and quickly replace the part, and I now have my beloved oven working again! I made a down payment of a little less than the cost of the part and repair at the end of the initial appointment and the balance when work was completed."

"My cooktop had a broken burner. The tech came, replaced it with a new one, tested everything, and showed me before-and-after photos so I could see the work myself. Quick, clean, and reliable service. Highly recommend."

"Great service from Bks Appliance Repair. He fixed my ice maker quickly and Bk was very nice and professional. I highly recommend him."

"The details of the repair were explained thoroughly, and any questions I had were answered along the way. Repair was very prompt too"