Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Durham, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Galina Woods and Steve worked on Saturday to correct the installation of a dehumidifier and drain pipe system in my crawl space. The system is now working. The exterior drain pipe is finally dripping water. Thanks Galina, you really knew how to correct the problem."

"Tar Heel Basement Systems has done both a foundation stabilization and then a year later, crawl space encapsulation. The James, James, Jeffery and Terell team were definitely the A-Team. They were all great to work with, pleasant, efficient, and hard-working, and went above and beyond in the quality of their work and attention to detail. Thank You 'A' Team!!"

"Mr. Cortez was professional, knowledgeable, and extremely thorough. He explained the issues, found the source of the problem, and fixed the source. Mr. Cortez is a hard worker and I am super grateful that I hired him. He was on time and willing to explain when I did not understand. The best part of my experience was TC walked me through the issues and pointed out the source so that I was fully aware of what he was doing. If you have mold issues, need excavation, waterproofing, installation of a French drain system, hire TC!"

"Great job from start to finish! Kevin was very thorough in his explanation of what was needed to resolve the water issue in my basement. Darryl and his crew were professional, personable, and efficient."

"Chris did an exceptional job explaining the process of how the drainage system would help the foundation of our home and getting everything installed. Definitely recommend to those looking for drainage systems."

"Lane came out and listened to all our needs. He walked us through a very clear plan for our basement. They gave us a reasonable quote and were able to schedule us a few weeks later. It took them 2 days to do the work and it was done very professionally. The crew was extremely nice. They brought extra plastic to make sure all our belongings were covered. They even helped me move my washer and dryer! They made sure everything was clean and to our standards before they left. The whole experience has been great and I highly recommend them for whoever is having water issues in their basement or crawl space."

"We decided to go with 58 Foundations for our basement waterproofing because of the warranty and the ability to finance our project. The salesperson was very knowledgeable and answered all our questions so that we could make an informed decision. The crew on site worked quickly and efficiently. Very happy with the service."

"Brent was great to work with-- he was informative, knowledgeable and fair. He even went the extra mile by himself completing an item forgotten by the initial crew. My basement is now mold free, and I"m confident it will remain mold free with the Healthy Home guarantee."

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