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"We hired Juan to installed new subway backsplash and remove old peel & stick backsplash from kitchen. Juan mentioned he was a little busy but will be able to take the job on and complete it on a timely manner. Juan installed the backsplash on a Friday evening after 4pm and worked until about 10pm to get the backsplash completed. Juan returned on Sunday after noon to complete the tile work after allowing mortar to dry. However, the issue was Juan did not wipe up access mortal and/or cleaned off the tile. Juan left drops of mortal on our floors (which we had just cleaned from Stanley Steamer). Juan left a few pieces opened-no tile is in those cracks. Juan left the tile backsplash with streaks from the sponge. And Juan did not apply border of caulking to the edges. Juan left tile with streaks and clumps of mortal around our cabinets, on tile and on the wall. After discussing these concerns with Juan he mentioned I was criticizing his work and his integrity. Juan mentioned he has not had a dissatisfied customer who have complained about his work. I mentioned to Juan my OCD kicked in and when we hire someone to do the work the expectation is to complete the work to customers satisfaction and clean up after you have completed your task for the day! Juan mentioned he will return to ensure we are satisfied and complete the work and neither less to say I received a text from Juan stating he will return $100 off the bill that was paid to us and he does not want to work for us! Bad customer services and not acceptable for any customer Very Disappointed"

"Very responsible, professional, knowledgeable, and excellent people skills. First rate, great job."

"He was supposed to start on November 9 called off and did show up on November 10 to install the thermostat that I provided. He worked on it for couple hours and then told me that the thermostat was faulty. He told me to return it and he would buy one and return the next day. After he left, I noticed one of the prongs were bent and I straightened it out and the thermostat worked and the heater kicked on. He still maintained that it was faulty, so I did return it and he came back with one exactly like it the next day. I reimbursed him for that. Again, he worked on it for a couple hours and the same issue that we’ve had from the beginning of the fan not turning off remained. He told me that there is no way it’s wired wrong so it has to be in the unit asked for payment which I gave him $125 in cash. I might add that he used my tools which I found quite odd. I ended up having to call out another contractor because he told me it had to be the unit. Cliffs informed me that there was absolutely nothing wrong with the unit and he even referred to it as “Cherry“ He checked everything out and then asked me about the thermostat and I said it was brand new and installed through Angi. He took the cover off and in a split second said I see exactly what the problem is. It’s c wired wrong. (THIS WOULD MEAN THL WIRED IT WRONG TWICE) He pointed out the green wire should not be connected at all. That is what is making the fan run continuously. He disconnected the wire and it worked perfectly. This cost me $218.00 for the service call/tune up."

"Had handrail installed on inside stairs. Thomas Weathers did a magnificent job. We were very impressed with his work."

"Quick, efficient, communicated well"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."