Get matched with top tankless water heater repair pros in Eden Prairie, MN

"I had a 75 gallon hot water heater that failed during the middle of the night. I called Water Heaters Now at 7:00am and they had Bruce at my house at 11:30am. New hot water heater installed by 1:30pm. Bruce and everyone at Water Heaters Now did a great job from start to finish."

"Paul did excellent work on replacing our pressure tank. Also, redid plumbing pipes by water heater."

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"Good! - plumber arrived early, spent a couple hours diagnosing problem, was not quick to start tearing walls apart, and came up with a very simple, inexpensive repair. Will hire again!"

"Good and Bad. I had decided to replace my front porch light fixture and replace and repair the light fixture on on outdoor pole in my back yard. I also wanted to repair or replace my front doorbell. This was right at the start of the shutdowns due to COVID-19 so I was having a lot of trouble even finding someone willing to come to my home. I also was starting to work from home for the first time when I scheduled service. My appointment was on May 7th. Joe, the technician that came out arrived on time and was friendly and professional. I explained what I needed and had already purchased the light fixtures, solar monitor for the light pole and a doorbell and chime. Joe looked over everything and determined that it would be too difficult and costly to repair the original doorbell and I decided to purchase a Honeywell Plug-In wireless doorbell from him. Joe gave me three quotes for the work I needed. The lowest quote was $861.00 and the other two quotes were in the range of $1,200 to $1,500 dollars. I owed Joe a $60.00 fee just for coming out to give me a quote and with my anxiety over the virus and working from home and the trouble with getting anyone to come out I decided to have him do the work. While doing the work Joe also sold me a can (for $100.00) for the porch light fixture. The work took around 2 hrs and my bill was $961.00. I knew that I paid too much for the repair but I wasn't sure how much I was overcharged. I did call the company and was given a $25.00 credit that I qualified for but forgot to ask for during the visit. I've checked online and the doorbell I purchased sells for around $50 before markup. I also recently worked with a company called Handy.com and when I asked them for a quote for the same work (not including doorbell) I was quoted $141.00 for the work which they expected would take 2 hrs. Randy's did good work for me but I know I was severely overcharged for this repair. I know that I cannot afford to hire them again without a better breakdown and explanation of their pricing."

"They did a great job! They were helpful in planning when I outlined the project. The plumber who came was very personable, efficient and helpful. The work was completed very quickly. I would use them again."

"They did an amazing job replacing our leaking hot water heater. Of the five estimates we got, they were the only one to actually come out and look at the job site in person. After a very respectful negotiation we came to terms and they got down to work. Don did an amazing job, and was literally out in three hours. For the same price as our other bids, they installed a much superior water heater, and their workmanship was flawless . Could not be happier, would recommend them to everybody."

"They did a great job adding an outside bib faucet and bath sink supply line repair. Super friendly, helpful and did quality work. Would hire again."

"Hats off to Trevor & Kristan employees of the Pleasant Plumber Inc. Thanks for the good work repairing our emergency plumbing issue. And for having a much better price than the other bids we received."

First Class Plumbing is a locally owned and operated plumbing company proudly serving the Twin Cities. We specialize in residential plumbing service, repairs, water heaters, water treatment, fixture replacements, remodels, and more. \nOur mission is simple: provide honest recommendations, upfront pricing, and first-class workmanship on every job. We take the time to explain your options, never pressure you into unnecessary repairs, and treat your home with the same care we'd expect in our own. When you choose First Class Plumbing, you're choosing craftsmanship, integrity, and service you can trust.